There is no air conditioning in any of the common areas and the air conditioning in the rooms are basically like a fan so if visiting in summer, really think about booking here as it is extremely uncomfortable. The manager was incredibly helpful and tried everything in her power to help and resolve the issue but ultimately, over 5 days maintenance came out a minimum of 10 times to check the air con (stopped worked hours at a time)
The food is repetitive- by day 2 you’ll want to eat out all the time so think carefully before booking all inclusive or at all.
The staff are incredible apart from the Italian restaurant, horrible and rude in there. The hotel is understaffed but the rest of the team (bar the Italian restaurant) try their best and are very helpful and friendly.
The hotel is dated and has definitely seen better days.
Go early for all your meals as 30-45 min before the cut off time, they stop restocking food items (which is ridiculous in my opinion), we complained about this to not avail. They run out of cutlery and plates incredibly quickly too so you could be standing around waiting 10 minutes for a glass.
Overall, the staff are brilliant but the hotel owners are clearly penny pinching and you can tell, until they invest to upgrade this hotel, I would not recommend it unfortunately - not worth the price at all
