Tough one to review:
Check-in: smooth and easy; accommodated late arrival (5)
Staff: excellent (5)
Cleanliness: clean (3)
Rooms: very small; queen size bed took up the whole room to the point where you couldn’t walk next to the bed and there were no bedside tables. Shower was smaller than a dorm room stall shower (2)
Property condition: needs capital improvements/upgrade. A/C broke during stay and not fixed; windows didn’t shut tightly; worn interior (2).
Overall: 3 stars, with potential for improvement. One of the best features is that it is a short 5-minute walk to the Queenstown center (shopping district, restaurants, activities, etc