When we found it it was closed, there was a adresse but not a direktion and no mobilnetwork, why did there not put up a map so we would have know where to go. no good for sure.
Tim
Tim (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月6日
This property was closed and we were never notified of it.
Donna
Donna (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月20日
Grand Staircase tijdelijk gesloten ivm waterschade
Grand SC had waterschade en kon geen gasten herbergen. Vooraf helaas geen melding gekregen. Op de deur hing een brief met uitleg en dat we verplaatst waren naar Red Ledges in Tropic. Verblijf was verder prima, conform rating.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年8月5日
Reception was very kind and friendly, and breakfast was nice. Only downside was the room key as the keys didn’t work many times and we had to go to the reception to reset the keys.
Junichiro
Junichiro (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月13日
natalie
natalie (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月13日
The location is great, but the drain in the tub/shower needs to be unclogged we was standing in a couple inches of water.
Linda
Linda (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月18日
This property is no longer in business. We were quite surprised that we were allowed to book here to begin with, even more surprised that we not notified that it is no longer open. Thankfully there was a note on the door directing us to another hotel. Expedia needs to remove this hotel from its list of options.
Lorraine
Lorraine (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月11日
Patricia
Patricia (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年6月9日
I booked the Grand staircase Inn. When I arrived there was a note at the door that they are having maintenance problems and the Hotel is closed, my booking moved to Red Ledges. This property is in a bad shape ,dirty per se, also the room.
I would definitely have expected an upfront information and a choice. The way GSI looks this maintenance is not finished in a long time so upfront information would definitely have been possible .
I got the impression they deliberately didn't inform people to move them to the the Red Ledges which would not have happened if anyone had a choice .
Dieter
Dieter (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月9日
Thao
Thao (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年6月2日
Glenn
Glenn (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月1日
eric
eric (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月27日
Hao
Hao (1 晚行程)
Orbitz 真實旅客評價
2/10 欠佳
2024年5月24日
No longer open; was routed to another hotel up the road. Reservation worked and the room was fine (expected quality or slightly above what I expected when I booked). Just need to pull down this property for reservations until it’s re-opened.
Matthew
Matthew (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月20日
Nice quiet stay near national parks
Elijus
Elijus (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月19日
Die Unterkunt hat geschlossen und wir wurden über eine Umbuchung nicht informiert - sowas geht nicht. An der Tür stand ein Schild, das wir wieder 5 Meilen in die Richtung, aus der wir gekommen waren zurückfahren sollten, da aus Maintance Gründen derzeit geschlossen ist und unser Zimmer in Tropic / Red Ledges wäre- hat zumindest gestimmt und es gab keine Komplikatioen vor Ort.
Achim
Achim (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月19日
THIS PROPERTY IS A SCAM....NOT OPEN FOR BUSINESS. THEY TOOK MY MONEY IN JANUARY BUT HAVE BEEN CLOSED SINCE LAST SUMMER, AS I WAS INFORMED BY THE NEAREST HOTEL DOWN THE ROAD
Shaylyn
Shaylyn (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月18日
The concierge was excellent.
The Grand Starcase Inn was closed due to plumbing problems.
We were transferred to a sister inn that could use some cleaning in the rooms.
Ken
Ken (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月17日
When we got to the property there was a sign on the door saying there were maintenence issues and they were closed. They booked us in a place 6 miles away. Why are you even listing this place if it is closed?
charlotte
charlotte (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年5月11日
We got to the property this afternoon and found the motel closed due to broken water pipes. Eve tentatively this happened a few weeks ago. We WERE NOT NOTIFIED BY EXPEDIA.There was a note on the door directing us back to the next town to another motel, which is very nice. Expedia this is your second screw up this week. Will not use you anymore.
Patrick
Patrick (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月9日
As expected, no surprises
George
George (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年4月30日
The hotel was closed, there was a sign on the door directing us to a hotel further away. The check in at the new hotel was confused and lengthy but the was friendly.