Unfortunately our stay was a little disappointing for this standard of establishment.
It was lovely to get upgraded to a junior suite and receive a complimentary drink in the bar. The room was starting to look a bit tired, but the bed was comfy and its always nice to find some fresh milk in the fridge.
We had dinner in the restaurant where we both has the Entrecote Steak, whilst mine was no better than ok my wife's was mostly fat and gristle in all honesty not acceptable considering they are £35 each.
But to be fair they removed Mel's steak from the bill without argument.
So all-in-all not an unpleasant stay but not really upto the standard we have come to expect from Hotel du Vin.
John
1 晚行程
8/10
Nicklas
2 晚行程
8/10
Jonathan
1 晚行程
4/10
Stayed in room Taylor Port for 1 night with my wife. Room was fine, but the bathroom was a disgrace. Stains in the toilet and sink, while the shower dispensed only very hot water on the coldest setting. I call it a shower despite it being a fixed shower head from above and not the handheld ones, which most hotels have - not to mention it wasn’t a standalone shower but combined with the bathtub. I was so disappointed I checked out early and stayed in the hotel down the road, namely Grand Hotel. I’ve stayed in HDV at least 20 times, but based on my recent experience I shall not be returning.
Mohammed
1 晚行程
10/10
Room was very dated. Food and drinks were excellent
Frazer
1 晚商務旅程
8/10
Good stay. Pommery room. Breakfast service great. Dinner service ok. Toilet seat needs replacing
Sean
1 晚行程
10/10
Perfect stay
Martyn
1 晚行程
8/10
On check in was asked questions twice, felt staff following a script. The room was very dark, it was impossible to do make - up in bedroom.
真實旅客
1 晚行程
10/10
Steven
1 晚行程
10/10
All good lovely hotel with good service and food and clean and tidy great location
Sanjay
1 晚家庭旅程
8/10
Cygnet
1 晚行程
8/10
I wasn’t bowled over, the hotel could do with a make over, it’s fine but not amazing.
Helen
1 晚行程
10/10
Jack
1 晚商務旅程
4/10
It was very dirty. Wasn’t clean enough.
真實旅客
1 晚行程
8/10
The bed was very small and not particularly comfortable.
The window latch was broken so I was stuck with an open window and a bit of noise.
真實旅客
1 晚行程
10/10
Lovely stay in a really nice hotel
Looking very slightly grubby round to the edges but I think this added to the charm
Amazing breakfast and excellent dhiwer
Graham
1 晚商務旅程
10/10
Lovely hotel in great position for theatres, restaurants etc. All Hotel de Vin are in quirky buildings this being the old eye hospital so do not expect your normal rooms. Our room was very large & the bathroom enormous with the largest shower I have ever seen along with a glorious deep free standing bath.
Very comfortable, excellent bed linen & toiletries. Staff extremely pleasant.
Julie
1 晚行程
10/10
It was amazing! I took my first trip in 7 years and the hotel did not disappoint! Thank you all for your hospitality I will definitely try to come back again in the future!