Very nice hotel with traditional british style hose. staff are nice and they can remember you name. not far from the train station and Victoria Square. Room is nice and clean.
Mr. Ji
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月14日
Very Poor Conditions
It was awful, the heating was not working, two small oiled filled radiators were insufficient, no extra blankets for the bed so I used two bathroom towels to cover the bed in able to sleep. Service was very poor but the staff were kind, made every effort and did their best under the circumstances. The Dining area was not up to standard with a buffet lunch with no napkins or butter available. The tea & coffee facilities were poor for a business meeting. This hotel is not in a good state of repair, the meeting room was cold because the air conditioning only produced cold air. This hotel is way below European standards and the room charge was high. I was not offered any compensation whilst my colleague was waived his room charge.
Peter
Peter (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月14日
Hotel is beautiful but in real need of refurbishment. The heating doesn't work properly and the noise from the ventilation systems makes it very hard to sleep. The thermostats aren't controllable from the rooms so it's impossible to stop the noise overnight. Breakfast was ok but not up to normal Hotel du Vin standard, with a long wait before orders were taken and staff not noticing when the stock of clean cups ran low and the urn ran out of water. On a positive note, the maintenance team attended and organised a room change very promptly when incredibly hot water kept running out of the cold water tap! I stayed as part of a group and all of us experienced separate issues, so unfortunately this wasn't a one off. It's a real shame as the building is beautiful but in urgent need to better upkeep.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Good location. Comfy stay
Nice stay, took an upgrade, huge bedroom and bathroom. I would say a bit tired in areas .
Damian
Damian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Jo
Jo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Dave
Dave (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
kieron
kieron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Nigel
Nigel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Fantastic for Christmas market
Really lovely time with the girlfriend visiting the Christmas market.
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Alison
Alison (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月12日
ROB
ROB (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Favorithotellet
Vårt favorithotell i Birmingham. Stora, fina rum, trevlig och hjälpsam personal. Frukosten alltid lika god och servicen i topp.
När det gäller miljöarbetet finns ytterligare att önska. Låt handdukarna vara. De kan användas minst tre dagar. Morgonrocken behöver inte heller bytas var tredje dag.
Vi åt en provsmakningsmeny med vinpaket och blev förtjusta. Mike som serverade visste massor om vinet och maten och såg till att vi hade allt vi behövde.
Dessutom smakade allt utomordentligt gott!
Lena
Lena (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月27日
Moma
Moma (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Warm and comfortable with good central location
Our deluxe room was warm with a very comfortable bed and bedding. The bathroom was a good size with a bath and a shower with a large head. The towel rail was on so the towels were warmed. Unfortunately the water was tepid when we wanted to shower in the morning. On contacting reception we were told that hot water would be available in an hour, too late for us. However, on checking out we were refunded 50% of our stay charge so felt that was very fair. Dinner in the bistro was very good although service charges for both food and drink rather steep.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Helen
Helen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Katrina
Katrina (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
tejal
tejal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Kristin
Kristin (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
Hotel du vin Birmingham
Excellent location - very central. Room was lovely - very comfort bed - loved the bathroom and roll top bath.
Unfortunately o e of the blinds in our room was broken meaning we couldn't block out the light from the permanently illuminated office block opposite which was a bit annoying.
I would use the hotel again though as the blind was only a minor blip
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Perfect base for night in Birmingham
Really lovely hotel, deluxe room was exactly what you'd expect.