克利夫蘭市中心雅樂軒酒店 - 克里夫蘭

Would not hesitate to stay here again if i was in Cleveland. Front desk was polite and accommodating. Room was clean. I read some reviews that noted no hot water during peak showering hours and noise levels from the bar below were unbearable, but we had more than sufficient hot water at 8:30 AM on a weekend morning and no issues with sound. This could be because it was a cold January night.

4 friends stayed the night in Cleveland. Check in was very slow. Room was just OK. Broken bathroom door. Bad odor in room, which we called about and maintenance sprayed air freshener - did not solve the problem. Weird placement of light meant you had to light the entire room to use the bathroom. Big ugly splatter on the wall in the hall. Needs lots of attention.

Room was dirty, the hallways had debris on the carpet. The service was very good and workers were polite but we were very dissatisfied with the cleanliness of the room.

Found chewed gum on night stand at check in laying out in plain sight. Hotel is worn and tired. Halls are dirty and walls are scuffed you. Beds are comfy. Morning at 9am we had no hot water not even warm. Had to shower in a friends room. Front desk said 15-20 minutes for water because a boiler went out. An hour later no hot water. Really screwed up our day. Bar and games they have are fun. Staff was nice enough, didn’t really complain to them about anything.

It was amazing. The staff was very friendly and helpful. They made sure that the stay was enjoyable.