克利夫蘭市中心雅樂軒酒店 - 克里夫蘭

Room was dirty, the hallways had debris on the carpet. The service was very good and workers were polite but we were very dissatisfied with the cleanliness of the room.

Found chewed gum on night stand at check in laying out in plain sight. Hotel is worn and tired. Halls are dirty and walls are scuffed you. Beds are comfy. Morning at 9am we had no hot water not even warm. Had to shower in a friends room. Front desk said 15-20 minutes for water because a boiler went out. An hour later no hot water. Really screwed up our day. Bar and games they have are fun. Staff was nice enough, didn’t really complain to them about anything.

It was amazing. The staff was very friendly and helpful. They made sure that the stay was enjoyable.

Stayed here about four years ago. Was a good hotel at the time. Has completely gone downhill. Shower didn’t look as if it was ever cleaned. Sink was plugged with stuff coming up. Stains on bedding. It was a mistake to stay here and I will not being staying at Aloft Cleveland ever again. Im trying to post photos of the dirt and grim but the app won’t let me. Probably has a partnership with Aloft. Avoid at all costs

At the price point of 175.00/night I expect a little nicer. The first room I was in had stained carpet in multiple areas, a few items missed by house keeping and unpleasant smell. They moved me to a much cleaner room but it still felt underwhelming for a Marriott property.