Accueil parfait. Déco superbe.
Dans l'annexe il faisait très froid, félicitations au personnel alerté qui a été très réactif.
Excellent rapport qualité prix.
Parfait pour quelques nuits en famille.
Prigent
Prigent (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月6日
Mélanie
Mélanie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月2日
Joao
Joao (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Excellent
Très bel hôtel, accueil très sympathique
Petit déjeuner complet
EDWIGE
EDWIGE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月5日
reza
reza (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月30日
Ca aurait pu etre parfait, mais....
Lieu magnifique, service remarquable deux réserves, le petit dejeuner livré en chambre a ma demande, etait juste NUL (viennoiseries surement réchauffées en direct du congel, et le reste dans le meme style) Pingre mais a 22€. Et aussi, un 4* sans peignoirs ? Etrange!
Marguerite
Marguerite (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月27日
elena
elena (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年4月18日
Erika
Erika (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年10月1日
Hotel is shut
I arrived at 11pm on Saturday for a 1 night stay to find the hotel shut up and nobody answering at reception . I waiting for 30 mins and still nobody arrived so I had to find an alternative . Very inconvenient
Julian
Julian (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2023年9月21日
it was 2 couples in our party upon arrival we were offered rooms. at the annex. what was never mentioned that annex is former security guards house next to the property gate on very busy street. first floor room smelled like vine cellar, second room was on second floor with only spiral staircase access 1.5 ft. wide. try to take your 45 pound suitcase there!??
we declined this room right away and were offered two rooms on the third floor (clerk conveniently forget to mention to us that it's mansard) and demanded extra Euro 35 per room per night – three nights = E210. We just drove all day and we accepted. 10 minutes later my partner told me that AC in his room isn’t working-one more move. On the side note: how hotel can get 4 stars without central AC? All rooms had small split unit.
When we came back to hotel next day we realized that in my partners room is unbearably hot even AC was set on 70. One more move.
Front desk staff don’t or barely speaks English to the level that we were forced to ask her to call someone who speaks.
One more thing. Hotel has Tesla Supercharger on the property = cars in and out at any time, sometime with loud music, but there no one at front desk after 10 pm= no good night sleep.
sergey
Expedia 真實旅客評價
2/10 欠佳
2023年8月27日
Edgar
Edgar (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年8月11日
ana
ana (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年8月1日
This hotel is not a 4 star - far from it.
It is in dire need of work.
Due to confusion between Expedia and hotel we were given a room in the annex section of the hotel - the rooms stank - they were damp and musty. We refused to stay in them.
We were then given rooms in the hotel at extra cost. There is no hotel reception from 9.00pm to 7.00am and I believe we were the only people staying in the whole hotel.
We asked for food and ordered omelettes which were undercooked and served with a salad that had seen better days and part of it looked like it had been frozen. The receptionist cooked them and gave them to us one at a time, so we didn’t even eat together. We had to eat them on our laps in the bar on sofas as the restaurant was closed.
I do not recommend this hotel.
Debbie
Debbie (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023年7月13日
Valery
Valery (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年6月27日
wonderful hotel
Ying
Ying (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年6月5日
Great location for exploring the Loire Valley.
Lindsay
Lindsay (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2022年9月30日
Our 2 night stay was a fiasco.
1. the beams in the room were so low we kept hitting our heads, We were told to be careful and laughed at.
2. sat outside to have drinks it took 20 minutes for them to find no Compari then rudely asked So what do you want?
3. because we complained of the beams they were nice enough to change rooms to a larger one across the hall but never texted or called to inform us. At midnight we find a note on the bed with key for other room. Moving our belongings across the door slammed shut with key in the light activation unit. That is when the real problems staarted NO ONE is on premises phone has only fire and police and reception {with no living person there}. With luck the first key had a number and person answered and said they would be there in 10 minutes. We waited 30 minutes in the room and finally I went down and there was said person standing at reception. Silly me but I would have thought she would have come up to the room. We asked for manager or owner, owner lives in another country, so no one to help move suitcases or speak to in English.
4. In the am 2 people I assumed the mgr. and our check in person were waiting. They could do nothing but refund the drinks and told us to contact Expedia.
We feel if we were told of the accommodation they were making earlier we would have come and handled the move in the early evening not at midnight.
Our selection of this hotel fit our criteria for a castle stay, location and a 4 star rating. not a 4 *
Reinhard
Reinhard (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2022年9月10日
PHILIPPE
PHILIPPE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年8月27日
Michel
Michel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年8月25日
Gérald
Gérald (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2022年8月11日
Le cadre, mais...
Cadre magnifique avec une très belle déco. N'arrivez surtout pas après 21 h, il n'y a plus d'accueil. De plus notre réservation n'était pas enregistrée. Le dommage a été réparé et nous avons été surclassé dans une chambre au chateau. Pas de room service non plus le soir. Chambre confortable sous les toits, literie correct, par contre aucune pression d'eau sur la douche
Frédérique
Frédérique (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年7月21日
Pascal
Pascal (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年7月21日
It is a beautiful and unique building done out in a unique monochrome style. There is no evening dining so a trip out is necessary. Pleasant area. Not the best value for money for thefacilities available.
Ashley
Ashley (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2022年7月20日
Très beau cadre
Très bien, très beau cadre, mais stricte sur les horaires (fermeture de l'accueil à 21h00) et climatisation bruyante dans la chambre.