On arrival, pool was a construction site with no prior notification from the hotel. The "beach cabins" shown in the photo were taped off. Construction workers were using hazardous chemicals that stank out the entire pool area.
David
David (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月8日
I had good staying at Axelbeach hotet, the staff was very friendly and helpful
Amandio
Amandio (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月7日
Friendly staff/ Amazing atmosphere
First Time in Axel Maspalomas.
First Impression was positive. Great Location.
All the staff were amazingly helpful.
I do remember Carmelo from breakfast, very kind and helpful.
I don't remember the name of the receptionist, but the service was beyond expected, with the issue we had with the swimming pool closed for maintenance.,we have received alternative options to make our stay smooth and memorable.
I will be back again for sure.
Rui
Rui (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Jarkko
Jarkko (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月27日
El personal es muy amable,
La ubicación es muy buena.
La limpieza es mejorable
El problema, es que la piscina la cerraron ppr reparaciones el dia siguiente a mi llegada.
Una gran decepción.
Ángel
Ángel (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月24日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月24日
peter
peter (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
Great gay hotel complex
This is primarily a gay hotel but all are welcome. That said, the large mural showing a line of buffed and handsome men in swimming trunks was not quite what we saw lying around the pool, but perhaps they come in the summer.
The room we had was a nice size, with a lounge with kitchenette if you want to rustle up some food. The breakfast was great, the staff really friendly and helpful, it's located a few hundred metres from the Yumbo Centre, and it's a short walk from the various bus stops for trips to Maspalomas and other towns around the island.
The bar - at least in January - closed by 6 but there's a well-stocked minibar if you get desperate.
Get a room pool-side as the main road on the street side is very noisy in the daytime. If you book directly you might have a better chance of getting one.
The only criticism is that the rooms are a little scruffy in places, clean but clearly a bit dated.
We'd go there again.
Alan
Alan (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月21日
Godt - trænger dog til noget istandsættelse
Vi havde hyggelig ophold på Axel hotel. Hotellet trænger generelt til istandsættelse af værelserne, som fremstår noget slidte og ikke up to date. Området ved poolen er meget lækkert og hyggeligt.
Karsten
Karsten (7 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Excellent to exceptional. From checkin. To all our 5 nights everyone was fun professional
And friendly Never forget To thank the room
Attendants So friendly fun and helpful also. Easy to interact even with language barrier. Then the pool
Staff were as equal as all thru out the hotel
Thanks you Axel Maspalomas. Denis and Michael. 🚀🛫✈️✈️🇨🇦
Denis
Denis (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月10日
Marko
Marko (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月9日
Arve
Arve (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月5日
Zimmer total in die Jahre gekommen. Viele Parties und laute Musik. Nachts einigermaßen ruhig.
Torsten
Torsten (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Russell
Russell (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Hyvä sijainti mutta vaatis uudistamista .
Timo
Timo (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Fint sted til voksne LGBT+
Fint sted forbeholdt voksne og heterovenligt. Ligger perfekt - shopping i Yumbo Center og udflugtsmuligheder.
真實旅客
9 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
Gilles-Henri
Gilles-Henri (9 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
Esref
Esref (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Rodney
Rodney (12 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
M.E.
M.E. (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月19日
Ola
Ola (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Dag
Dag (9 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月4日
No hot water
having stayed at the hotel before this was a disappointing visit. The hot water wasn’t working - whilst they tried to fix it and I tried to give them the opportunity to resolve the situation they didn’t reply. It was fixed one night then the following day it broke again so one cold shower one evening and one morning.