Great condo, hotel.com didn’t give any chk in info
The condo itself was lovely. Very clean, comfortable blankets and pillows. We appreciated how nice it was. The issue is that we showed up at 9 o’clock on Friday night and there were no signs, no information on how we were supposed to check in. I ended up wandering the village and I found another couple who told me they had the same experience and let me know where to go. If you’re going to rent out rooms at hotels.com, you need to give better information on what to do when you arrive.
Mia J.
Mia J. (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Very nice, wish there was dish soap. I had a wonderful stay
Kate
Kate (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 22 日
Dylan
Dylan (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Excellent experience even in the midst of a large, crowded event!
Amy
Amy (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Kevin
Kevin (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 16 日
Nice staff
Edward
Edward (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 10 日
Nice place overall. Carpet could be replaced, kitchen sink drains slow, small microwave over sink not operating.
Richard
Richard (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 7 日
One of the best mountain/ slopes views, right in the Snowshoe village, steps from everywhere, even the shuttle. Cozy apartment, with everything you need.
Joel
Joel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 1 月 25 日
joseph
joseph (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 1 月 12 日
Overall, a very nice room and property. We had a couple problems with electronic key access (to our room and to the front door). While inconvenient, staff always addressed the problems quickly. Make sure you read the check-in instructions and look over maps so you know where to check, etc.
Overall, very nice...we will be back and stay in the Highland House.
William
William (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2022 年 12 月 22 日
Ski trip
Ski in ski out, great location. No services offered at the highland house. Must check in at other location.
Clifford
Clifford (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 2 月 26 日
Great property and location. Also there’s no front desk. Check in is at Allegheny springs which is at the end of the village.
Christopher
Christopher (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2022 年 2 月 9 日
Kristie
Kristie (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2022 年 2 月 7 日
Lauren
Lauren (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2021 年 6 月 5 日
When we arrived we could not get in our building. The place was like a ghost town. Finally found another building that we could get in. Turns out that’s where we were to check in. No information was ever provided to tell us that. No signs either. I called numbers for the Highland house and was told they were closed for the day. It was around 6. You would think phones could be forwarded to the desk in Allegheny where we finally found a person. . Almost everything was closed. We’re unable to take advantage of the amenities. Disappointed.
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2021 年 1 月 23 日
Great location for ski in/out. Condo was spacious. Check in was easy and efficient.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
8/10 很好
2021 年 1 月 15 日
Check-In
Check in was awful. There was no direction on where to go for check in. We walked around for an hour before we found someone coming out of the highland house to ask. Overall a great stay! Nice room. Now that I know where to check in at I would book again.
Courtney
Courtney (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020 年 12 月 27 日
Takashi
Takashi (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2020 年 12 月 15 日
Great room /location
I really enjoyed this property. I will start with one thing that can be improved and move to the rest which is positive.
1. Check-in location is NOT at the highland location. It’s up the street in a separate building. Several attempts to call and find out did not go well. I realized this was an ongoing issue as another family was wondering around trying to find the check-in location. Once I located the check-in location my experience got much better.
2. Unloading the car and finding the room was easy, the room looked amazing (I recommend the 4th floor which is the top floor).
3. The room was warm and had a fireplace and porch/balcony looking over snowshoe. I would recommend getting updated pictures of the property as the property looked much better than what was displayed on Hotels.com (this is a good problem IMO).
4. You get a locker to lockup your snowboarding/ski equipment that’s easily accessible from the slopes.
5. Location was right in the middle of the village which made getting coffee/food easy.
6. Parking is across the street, you get a parking pass. Make sure it’s showing as I noticed a tow truck making its rounds around the property (parking lot). I didn’t see it towing anyone, but it was driving slow looking at each car. My car was just fine as I backed in with the parking pass showing. I took pictures just in case...
7. Checkout was easy by calling and giving your room number and location.
Wonderful property!
Patrick
Patrick (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2020 年 12 月 10 日
Brandi
Brandi (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020 年 10 月 19 日
PATRICIA
PATRICIA (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020 年 3 月 7 日
The Highland House is in an excellent location. We needed pillows and other sheets and they were very timely providing them to us.
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
4/10 一般
2019 年 10 月 23 日
The property is beautiful. Our condo had mouse droppings on the bed and on the dining table. The fold out couch was broken. The heater made a ticking noise that was irritating.
Rachel
Rachel (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2019 年 3 月 14 日
I like this property very thing was convenient and the activities were fun!
真實旅客
2 晚友伴旅程
Expedia 真實旅客評價
8/10 很好
2018 年 1 月 25 日
Fun place.
Great location and cozy accommodations. We will definitely be staying here again. If there's was anything negative to report it would be that checking in process isn't very clear.