This is a good hotel, very conveniently located inside the city. The staff are well trained & friendly. The food is good enough.
MANOJ MATHEN
MANOJ MATHEN (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Needs a lot of work to call themselves 5*
Room + bathroom condition was good
Breakfast service is not at all on par for a 5* hotel that is charging Rs 10,000 + per night! The staff run round you like laser beams to take your food orders but it's not guaranteed that you will receive it in good time. Waited 20 mins for my food order at around 8.30am when the dining area was pretty empty, it still wasn't ready and I had to cancel the order as I had to catch my taxi. I asked for it not to be delivered to my room and 5 mins later, the waiter still brings it too my room! So they don't pay attention to small details. Additionally, if you want a decent Omelette or Masala Dhosa, then it is best that you observe the chef making your order otherwise they will be stingy with the toppings.
With the price per night being charged they could consider hiring more chefs for the breakfast service.
To all the breakfast dining staff and Chefs, I recommend going to other equivalent 5* hotels in the city , eating breakfast in the hotel and emulate their customer service.
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
I will be back!
If you decide to travel to Kolkata as a tourist, I can't imagine a better place to stay than Hyatt Centric if you (like me) like to have a solid breakfast, very service minded employees and be able to relax after a day in busy Kolkata. Location is fairly close to many attractions.
Jacob
Jacob (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Kaushik
Kaushik (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月22日
Ravi
Ravi (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
Tushar
Tushar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月20日
Sourav
Sourav (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月19日
Checked in at 2.30am staff were welcoming & helped with our luggage.
Went for breakfast in the morning again the staff attended to all our needs.
There was an a great deal to choose from the various breakfast bars cooked & continental & fresh fruit.The staff & managers continued to check to make sure we were ok.
In the evening we went for a meal a few times again the staff were very approachable & guided us through the menu.
The bedroom was kept immaculate at all times.
Throughly enjoyed the stay.
Thank you to all the staff & managers for looking after us.
Hussan
Hussan (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月4日
Sahid
Sahid (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月4日
The only bright spot was the duty manager Bidisha Biswas. Bidisha did her job as manager and tried to make my stay more convenient. But hotel policies are weird and not much manager can do. But full marks to Bidisha.
Athar
Athar (4 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月2日
It was an excellent stay. The staff was amazing and took extra care of us, including helping us from room to breakfast place every morning. Special shout out to Akash, Sohel, Anirban, Annika, Arita, and the chefs who attended to every need and query we had. Will definitely come back and recommend others!
Narasimhulu
Narasimhulu (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月29日
I had a very good experience at the hotel.The staff is very good and cordial. I could specially mention Mr.Akash,who guided us on what to see and what to expect during our tour of the city.
Thank you so much Mr.Akash and team
Rehana
Rehana (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月17日
MONJUR
MONJUR (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月28日
Shashi
Shashi (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月27日
Comfortable , well maintained and humble staff , leadership team.
The breakfast spread was outstanding and delicious .
I personally like the fusion Resturant at the 2nd floor .
Value for money !