Unfortunately, this hotel didn't live up to expectations on any front.
The staff were lovely, that's the only positive.
The room was tiny, and the bed not wonderfully comfortable. the room service food was really quite poor and lacked the key ingredients in the dish.
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
We had a wonderful time in London. Your staff was without exception perfect in every respect. Friendly and helpful, traits that don’t always coexist. We would love to return to your hotel should we visit London again.
Jane
Jane (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
I would like to make a few suggestions to improve on theEgerton - but wait, I have none!!!
The upgrades are clearly worthy. We are, and will be, repeat guests. The Egerton is discreetly and strategically placed in a quiet, pleasant walking neighborhood but steps away from the hubbub of busy streets.
The staff are without exception competent and so very pleasant. Also, your clientele have all been so nice with whom to share pleasantries. The furnishings and fixtures are modern and of the highest quality. The beds and bedding are so refreshing after a hard day of ‘museum-ing’ and shopping.
A special thank you to your interior designer, whose presence and tastes are warm but as formal as we expect.
Thank you thank you thank you,
Tom and Pam Roadley
Siesta Key, Florida USA
Pamela
Pamela (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月23日
I have stayed here before and it’s always such a treat. I will be back again!
Bridget
Bridget (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月5日
Dear Egerton House Hotel,
we had a such wonderful time at your Hotel!
Thank you all vor your perfekt Service!
We are looking forward to come back!
Withe best greetings
Florian and Sandra
Sandra
Sandra (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月23日
Just finished our 5th stay at the Egerton. While this boutique hotel is beautiful, it’s the wonderful staff that keep us coming back. They are warm and always eager to share recommendations and make arrangements in order to make our stay memorable.
We also love the location as it is on a quiet street and a short walk to South Kensington station. It’s also just a 3 minute walk to the V & A, which always has an interesting special exhibitions in addition to their permanent exhibits.
The rooms are a uniquely decorated but are all beautifully furnished with very comfortable beds. It is also a very quiet hotel so I know I’ll get a good nights sleep. I look forward to returning to the Egerton the next time I visit London.
PAULA
PAULA (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月14日
Run to this hotel….
Staff was lovely. They couldn’t have been more helpful and kind. I will return. The neighborhood is fantastic. Love this hotel it’s really like a home.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月5日
ANDREA
ANDREA (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月1日
Wonderful
Bradley
Bradley (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
Gareth
Gareth (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Quiet boutique hotel in nice area. Pleasant and helpful staff. Dining in hotel is pricey. Good location.
Barbara
Barbara (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月7日
This was the best hotel we have ever had the pleasure of experiencing. From the staff to the ambience every thing was a 10/10. I would love the opportunity to visit again.
Kelsey
Kelsey (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月5日
We loved every minute of our stay at The Egerton House. The staff was outstanding and always accommodated our requests! We especially loved the martinis in the bar made by the friendliest bartender!
Wendy
Wendy (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
From the day of booking our reservation the customer service was exceptional. In the weeks leading up to our arrival the staff continued to maintain contact and offer assistance in making reservations for our visit. The customer service continued throughout our visit. Every individual was courteous and helpful. I hope to return to this hotel in the future.
Rachel
Rachel (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
The staff was wonderful and very attentive. The location is wonderful, centrally located near good restaurants, shopping and museums. I definitely recommend it and plan on staying there again.
Leslie
Leslie (6 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
I cannot say enough wonderful things about our experience at Egerton House Hotel! From the moment we arrived, we were greeted by the friendliest staff who went above and beyond to ensure our stay was perfect. They were incredibly accommodating and helpful, especially when it came to navigating around London. Their local insights truly enriched our visit!
However, the highlight of our stay was undoubtedly the honesty of the housekeeping team. On our first night, my husband and I inadvertently left our credit cards and other valuables out on the table while the room was being cleaned. To our astonishment, when we returned, everything was exactly as we had left it—nothing was missing! This level of integrity is a testament to the hotel’s values and made us feel incredibly safe and secure during our stay.
If you’re looking for a place that combines luxury with genuine care for their guests, Egerton House Hotel is the perfect choice. We left with our hearts full and memories to cherish. We can’t wait to return! Thank you to the entire team for making our trip so special!
Myla
Myla (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
This was such a great option for my one night in london. I wanted to stay for a week. I will be back. Very close to Harrod’s if that’s on your to do list.
Melody
Melody (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月14日
Joseph
Joseph (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月13日
This property is located in a great area of London (Kensington) in a posh neighborhood with lots of dining and shopping options as well as located close to great museums.
Although the rooms are small, they are comfortable. The public spaces are great and the staff is wonderful.
Our only recommendation is to configure the bathrooms to more convenient for placing personal items, including a spot to hang up wet towels.
John
John (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
5 star property means 5 star service. The extra little touches make a difference.