The trip was amazing but it was a bit scary when my niece cut her foot on broken glass in the pool
Jacob
Jacob (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 18 日
Extra charges!!!!
I showed up after 3:30 p.m. and there wasn’t a clean room to be checked into, so we went and ate. Came back and was able to be checked in. The rest of the stay was fine until I checked by bank account the next day after checkout. I have two $20 charges (they told me I would be charged $20 for incidentals), a $91.89 charge, and two $111.89 charges. We checked out of the hotel three days ago and so far I’ve only been refunded $111.89 one time. I’ve called multiple times and still haven’t been able to speak to a manager! So I paid $146.22 on hotels.com for this room, and have been charged a total of $355.67 from Holiday Inn and reimbursed $111.89, leaving $243.78 outstanding.
Candice
Candice (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Corey
Corey (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 24 日
JERRY
Jerry the older guy working nights let it be very clear that we were an inconvenience to him when trying to confirm our reservation and then upon arrival as well not only to us but to everyone that he had an encounter with! We have stayed at many IGH hotels and have loved them however this was not a good experience at all and to be treated the way Jerry treated us is not acceptable! He even had one of his employees crying her eyes out in front of everyone! Jerry will be the cause of the El Reno location loosing money and guest who books quite often with!
Edwin
Edwin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 22 日
Ugh
The beds were terribly uncomfortable! The breakfast bar was missing a lot of food! We reserved 5 rooms so of them weren't cleaned during the day.
Megan
Megan (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 22 日
Had an issue that was quickly resolved. Everyone makes mistakes. We will be back
Larry
Larry (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Bobbie Jo
Bobbie Jo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 18 日
Catharine
Catharine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 7 日
No hot break fast as promised. That was disappointing. Otherwise it was AAA
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 6 日
Parker
Parker (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 3 日
Excellent
I have stayed here previously and they have always gone above and beyond to be friendly and accommodating
Kelsi
Kelsi (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 31 日
Cari
Cari (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Rachel
Rachel (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 17 日
Rachel
Rachel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 13 日
Great hotel!
Very nice hotel! Was clean, quiet, and pleasing.
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 4 日
We liked the convince and location of the property.
We didn't like the fact that the hotel is not dog friendly as I had been told by Expedia. Thankfully the front desk person allowed our dog into the hotel.
Chad
Chad (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Luis
Luis (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 25 日
Not handicap friendly or accessible
It was supposed to be a handicap accessible room. It had 1 bar to get in the shower but none in the tub and no slip guard on the tub surface. There were no bars at the toilet. The sink was even with my chest so it couldn’t be reached.