Jerry the older guy working nights let it be very clear that we were an inconvenience to him when trying to confirm our reservation and then upon arrival as well not only to us but to everyone that he had an encounter with! We have stayed at many IGH hotels and have loved them however this was not a good experience at all and to be treated the way Jerry treated us is not acceptable! He even had one of his employees crying her eyes out in front of everyone! Jerry will be the cause of the El Reno location loosing money and guest who books quite often with!
Edwin
Edwin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月22日
Ugh
The beds were terribly uncomfortable! The breakfast bar was missing a lot of food! We reserved 5 rooms so of them weren't cleaned during the day.
Megan
Megan (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月22日
Had an issue that was quickly resolved. Everyone makes mistakes. We will be back
Larry
Larry (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
Bobbie Jo
Bobbie Jo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月18日
Catharine
Catharine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月7日
No hot break fast as promised. That was disappointing. Otherwise it was AAA
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Parker
Parker (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Excellent
I have stayed here previously and they have always gone above and beyond to be friendly and accommodating
Kelsi
Kelsi (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Cari
Cari (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Great hotel!
Very nice hotel! Was clean, quiet, and pleasing.
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月25日
Not handicap friendly or accessible
It was supposed to be a handicap accessible room. It had 1 bar to get in the shower but none in the tub and no slip guard on the tub surface. There were no bars at the toilet. The sink was even with my chest so it couldn’t be reached.
Susan
Susan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Very friendly staff. Kitchen help very friendly and helpful. Staff made the stay very nice. Will stay here again.
Connie
Connie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Stan
Stan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Jaime
Jaime (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月9日
True
Room was clean, bed uncomfortable. Bathroom sink doesn’t drain well, had a hard time shaving. Tub was very slippery trying to shower without falling
Frank
Frank (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
It was clean, bedding and towels were clean, bed was comfortable. Theshower head was not my favorite, not a complaint just an observation.
Kim
Kim (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月15日
Quite
Jaime
Jaime (2 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月7日
Jodi
Jodi (2 晚行程)
Orbitz 真實旅客評價
8/10 很好
2024年10月6日
Ok
Terry
Terry (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月5日
I had a great stay
LaToya
LaToya (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月3日
Isaac
Isaac (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月21日
Room 217 has plumbing noise issues from above. Not the end of the world but annoying.