Overall state of repair of the property & its entrance was poor. Very strong / foul odour in entrance hall & up first flight of stairs. Multiple items broken / smashed in apt.
Stephen
Stephen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 29 日
The staff were very helpful when there was something wrong with our apartment. Really central, great base for Liverpool city centre and docks.
We hadn't realised that you have to check in at a different venue before our stay, this was an inconvenience after long journey.
The small check in window was also inconvenient.
As others have mentioned, the TV remote controls were absent or didn't work.
William
William (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 7 日
Very good apartment for a family of 5. The only small issues was not every tv had a remote control. There was a strong smell of wet dogs in the corridor and stairs.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 22 日
Hallway of hell
Really dissapointed With this property. The stairwell leading up to the property (4th floor was disgusting to say the least. The smell was horrendous and no lift. I had to carry all the suitcases for me my partner and 4 kids up to the 4th floor. Once inside the property the small from the corridor could still be smelt and the bathrooms were dated and smelt damp. Only one shower worked (in a fashion) from being scalded to the freezing trying to shower 6 of us was an experience to say the least. I won’t be rushing back here and would recommend not using this property.
Miguel
Miguel (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 21 日
Good location
Great location. Clean and very spacious apartment. We stayed in Flat 4 much bigger than we expected for the price we paid. Had to collect keys from a different address/ wasn’t that difficult as other reviews had said. Didn’t see the check in time restriction when booked but was easy enough to pay an additional £25 for late check in. The location was perfect - only slight negative is it was very noisy in the night from outside into early hours of the morning and also from 6am with deliveries to businesses. Would def stay again though.
Dominique
Dominique (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 27 日
Great apartment in a great location 👍
Alex
Alex (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 16 日
Evelyn
Evelyn (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 1 日
Fab stay in the heart of Liverpool
Super clean and spacious for our family of 5. Excellent location! Right in the middle of everything. Well equiped with microwave, cutelry, crockery, oven, fridge, washing machine, hair dryer, iron etc. One thing we wanted to do was dispose of trash/glass bottles but didnt know where to do that. Might be just us but we like to tidy before we leave. Overall a very comfortable stay right in the heart of Liverpool. We will be back!!
Darren
Darren (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 8 月 26 日
Will not return and do not recommend.
Check in is hard work in a different building, lack of parking, poor contact from the apartment using hotels.com, over pressuring for insurance/deposit in an already bashed about apartment. Communal stairwell is foul and smells of human faeces. Do not recommend and would not return.
Lauren
Lauren (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 8 月 26 日
Amazing location. Difficult to get in, 5th floor, no lift. Terrible maintenance of the stairs to get in to the flat, unbearable smell. The flat has a backyard, dirty, no maintenance. Besides that, comfortable, rooms and bathrooms cleaned.
Natalia
Natalia (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 8 月 19 日
Nigel
Nigel (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 6 月 28 日
Michelle
Michelle (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 6 月 26 日
Really well placed in central Liverpool for a one night stay. Apartment had all you needed - balcony was great (apart from the nesting seagull).
We did stay there on the hottest day of the year but with no air conditioning and being on the top floor it was extremely and uncomfortably hot.
Also a bit of a walk from checking in and picking up the keys and then over to the apartment. Staff were helpful.
Ruth
Ruth (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 6 月 19 日
Mixed but honest review.
First inconvenience is you have to travel to the other side of town to collect the keys.
Not sure if I missed this when booking but I don’t recall seeing that mentioned.
The location of the apartment is excellent.
Second point, as you enter the properly you’re hit by a horrid smell that is there in all the communal/stairs areas. Once inside the apartment, the smell does go.
Third point, it’s advertised as being suitable for 8 people ( 2 on a sofa bed). There was no sheet for the very old and broken sofa bed, although when we told the management they did send two very pleasant ladies to drop that off for us.
There was nothing that could be done with the broken sofa bed so we had to prop it up with cushions to try and at least get it level and fit for some type use.
There is also no bathroom access for the people staying on the sofa bed except for accessing one of the on suites in the bedrooms. Not ideal when you’re 4 couples.
The three bedrooms were spacious, clean and comfortable.
I tried to organise what I consider fair compensation with the management company asking for a 25% refund as I didn’t think it fair that the couple who stayed on the broken sofa bed should be asked to pay.
They left the property very early as they couldn’t sleep!
Their first offer was a free late check at 11am 😂. This was declined although they did finally make an of £50 off which I’ve also declined and will take up with hotels.com as advised.
Chris
Chris (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 5 月 12 日
Tinashe
Tinashe (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 2 月 13 日
Good location but no parking. Having to pick the keys up from another location isnt ideal.
The apartment was nice but only the radiator in the corridor seemed to work and the master bedroom with en suite was cold all the time even though the radiator was turned up to full.
Nice lounge and kitchen unless you’re trying to sleep on the sofa bed. There are no blinds or curtains on the massive patio doors so there’s no way if blocking the sunlight in the morning.
Mark
Mark (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 7 月 7 日
Natalie
Natalie (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2023 年 6 月 1 日
Second time staying and the apartment bedrooms were lovely but the living & kitchen area need updating lots of damage to cupboards , sofa and chairs .
Rebecca
Rebecca (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 5 月 24 日
Very good location and good to stay for family. Only bad thing is to need front stair. Very bad smelling after open the front door.
Office opened by 6 pm. And far distance from the property.
Hyun ju
Hyun ju (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 5 月 17 日
J
J (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 4 月 5 日
Very pleasant, neat, tidy, clean, central to all hot spots.. Apartment can do with new curtains, furniture and a few pictures on the walls for a more homely atmosphere and 2 of the showers need new showerheads
Overall happy with the apartment. Thank you