Staff very friendly and helpful, room is spacious and very clean! Love the sea view in the morning, sound of waves is my natural alarm clock, it was wonderful.
For food, Metzo is quite overrated. Locavore tastes better comparatively, but only recommend the a la carte dishes, for buffet at Locavore is just fair.
Transportation to all other area like Phuket Old Town and Pa Tong are remote and costly too, luckily there is Family Mart inside the resort community to shop food :D and if you don't like busy crowded city life like me, then it's ok.
Love the travel agency lady on the ground floor too, she helped me arrange boat tours to complete my trip, highly recommend the Racha Island day tour.
If you looking for street food, pubs and night market, Laguna is not your type; but if you enjoy a private beach, spa, quality restaurant and a little escape from the city life, then go for it !!!