The room WAS NOT what was pictured on website when booking. Had 1 office checking in/out all 24 properties which made check in take a VERY LONG time. After check in, had to request a "kitchen box" to have a make shift kitchen utensils BUT only had dishes for 2 in each and I had 3 people so I had to request and wait for a 2nd box to be delivered. Big burner on the stove did not work. Had to cook 1 pancake at a time since the frying pan was so small, which was very time consuming and inconvenient. Didn't have a big enough pot to boil a box of noodles. One box had serving spoon, spatula, and a can opener and the other box had a can opener & wine cork screw. Glasses were either a wine glasses or whiskey glasses, no juice. No pot holders or baking dishes were provided. Was told all reservations are non-refundable so when the false advertisement happened either you stay in what they give you or they keep your money and you go elsewhere. The room had cockroaches so slept with the lights on!!!!! Only 1 window air conditioning unit so when using the restroom, it was very uncomfortable. Cable kept going out even though no bad weather. All 24 properties shared 4 small pools.........which there were parties ALL NIGHT LONG and people who woke up really early and reserved all the outdoor area all day. No tables in room to sit and eat at, only had 1 small end table coming into room and beside table between beds. Door hinge loose so room not completely secure.