Stayed at the hotel for 4 nights This month.
The location is great, frw minutes away from the mosque.
The rooms are okay though, tiny bathrooms and old styled furniture but the view on the kaaba was amazing.
Also having the speaker was great.
On the other hand, the breakfast buffet was terrible. Quality is definitely not one of a 5* hotel and the variety lacks a lot: so much bread but no proteins (only one choice a day so if it’s chicken, u wont find beef and raaarely fish). Also the fruits/juices are not fresh. And there is always a long line for omelettes.
I think they should put in more efforts in the buffet because we couldnt find anything to eat during our stay.
Other than that, the staff were very nice and helpful.
Safaa
Safaa (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Umbreen
Umbreen (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月10日
Ahmed
Ahmed (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月8日
Lack of Coordination by Hotel Staff
I had booked my stay at Swissotel for 3 adults and had asked for 3 beds but was allocated a room with 4 beds and accordingly charged extra . The Front Desk service was painfully slow. There was no response to any calls to the Front Desk did hours and to e mails I sent 2-3 days earlier regarding intimidation of my arrival plan .
Shafaat U
Shafaat U (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月5日
Sarfraz
Sarfraz (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
ASHWANI
ASHWANI (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月28日
khalid
khalid (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月27日
Mosadaq
Mosadaq (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Excellent
Excellent location, Friendly staff who helped me check in 2 hours earlier. Pastries in morning were little stale but other than that every thing was fine.
Usman
Usman (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Abdulkadir
Abdulkadir (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月23日
Decent Stay.
We stayed here for 5 days for our Umrah trip. It was a decent stay. We are a family of 5, and we stayed in the room with 4 twin beds. The room itself was very crammed with all our bags and not much space to walk. The cleanliness of the sleeping area was fine, the bathrooms needed more cleaning. Overall i dont think the price was worth it, the elevators were always full and lobbies were crowded, however its close to the haram so it was fine. I wouldnt stay again.
loriza
loriza (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月22日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Imran
Imran (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Fantastic experience, it was my second time to stay there, very clean and responsive
Mostafa
Mostafa (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Faraz
Faraz (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月11日
Mohamed
Mohamed (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
ASHWANI
ASHWANI (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Great hotel. Breakfast was a little chaotic and couldn’t find necessary items but it is a very busy location. Consider other options for breakfast, if you have time.
Abdulaziz
Abdulaziz (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Mohammad Reshad
Mohammad Reshad (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Nice overall
It eas a blessng to have stayed so close and be able to pray inside the room. The bathrooms were a bit weird as the shower space was not made well and too small. Also, not being to able to have uber drivers pull up to the entrance was a hassel as our luggage had to be dragged almost 1Km away when checking out. Our driver could not pull up to the entrance while checking in either. Travelling to and from was not easy. However, the staff were friendly, breakfast was good, and the location trumps all other issues. Thanks to all the helpful staff.