Excellent location, Friendly staff who helped me check in 2 hours earlier. Pastries in morning were little stale but other than that every thing was fine.
Usman
Usman (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Abdulkadir
Abdulkadir (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月23日
Decent Stay.
We stayed here for 5 days for our Umrah trip. It was a decent stay. We are a family of 5, and we stayed in the room with 4 twin beds. The room itself was very crammed with all our bags and not much space to walk. The cleanliness of the sleeping area was fine, the bathrooms needed more cleaning. Overall i dont think the price was worth it, the elevators were always full and lobbies were crowded, however its close to the haram so it was fine. I wouldnt stay again.
loriza
loriza (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月22日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Imran
Imran (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Fantastic experience, it was my second time to stay there, very clean and responsive
Mostafa
Mostafa (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Faraz
Faraz (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月11日
Mohamed
Mohamed (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
ASHWANI
ASHWANI (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Great hotel. Breakfast was a little chaotic and couldn’t find necessary items but it is a very busy location. Consider other options for breakfast, if you have time.
Abdulaziz
Abdulaziz (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Mohammad Reshad
Mohammad Reshad (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Nice overall
It eas a blessng to have stayed so close and be able to pray inside the room. The bathrooms were a bit weird as the shower space was not made well and too small. Also, not being to able to have uber drivers pull up to the entrance was a hassel as our luggage had to be dragged almost 1Km away when checking out. Our driver could not pull up to the entrance while checking in either. Travelling to and from was not easy. However, the staff were friendly, breakfast was good, and the location trumps all other issues. Thanks to all the helpful staff.
MOHAMMAD
MOHAMMAD (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Ahmed
Ahmed (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Masood
Masood (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Alaa
Alaa (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Ibrahim
Ibrahim (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月19日
Overall good hotel
The overall stay was ok, the two bad things that the room smell was full of cigerettes and the elevators programming is very bad you can wait for 5 minutes to get one and also stops in each floor… specially on prayers time you must give it extra 15 minutes before to make sure you will catch it.. breakfast was ok but very crowded
Ahmed
Ahmed (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月14日
Poor overall due to customer service
Not a good experience for a supposedly 5 star property. Reception staff not helpful, didn’t help when I asked for assistance to print my boarding pass or whe noi wanted to know where they had taken my luggage- you just get directed to someone else. Lifts were a big problem as on most occasions you’d have to change lifts to get to the reception area (they don’t come quickly). Cleaning staff were superb, friendly and helpful. Bathroom was very dated, the shower door waterproof strip kept coming off , my adult daughters couldn’t regulate the water temperature as it was very stiff so ended up scolding themselves every time they showered. I paid extra for a view but it was partially blocked so disappointed they gave me that room - they did have a room with a better view but chose not to give me that. Location is excellent and I think that’s why swissotel don’t care about customer service, they will always have a customer base so don’t need to try.
Rafiq
Rafiq (8 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Yasir
Yasir (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Close to haram and to everything you need. Breakfast was great with plenty of options
Yasmin
Yasmin (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月8日
very noisy hotel, some of the rooms have $100 add on fees