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Staycity Aparthotels, London, Heathrow

4.0 star property
Riverfront Hayes aparthotel with restaurant, connected to the convention center

Choose dates to view prices

Photo gallery for Staycity Aparthotels, London, Heathrow

Restaurant
Bar (on property)
Premium bedding, laptop workspace, soundproofing, iron/ironing board
Exterior
Lobby
Experience the comfort of Staycity Aparthotels, London, Heathrow in upscale Botwell. Enjoy a coffee at the coffee shop or grab essentials from the grocery store. With a gym to stay active and free WiFi to stay connected, this aparthotel offers convenience and relaxation.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Main amenities (12)

  • 269 apartments
  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Front-desk safe
  • Convenience store
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Television
  • Laundry facilities
  • Elevator

Room options

Check availability for these dates

Tonight

Sep 26 - Sep 27
Check availability for tonight Sep 26 - Sep 27

Tomorrow

Sep 27 - Sep 28
Check availability for tomorrow Sep 27 - Sep 28
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Studio

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Premium bedding
Rainfall showerhead
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms, 2 Bathrooms

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 3 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms (1 bathroom)

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 2 Bedrooms (1 bathroom)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Twin)

Standard Apartment, 1 Bedroom (Twin) | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 1 Bedroom (Twin)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Executive Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Sofa bed - twin
Premium bedding
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
HDTV
5 bedrooms
Premium bedding
Rainfall showerhead
  • 183 sq ft
  • 5 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom (Double)

Standard Apartment, 1 Bedroom (Double) | Premium bedding, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 1 Bedroom (Double)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
High Point Village, Station Approach, Hayes, England, UB3 4FL

What's nearby

  • Stockley Park - 14 min walk - 1.2 km
  • Airport Bowl - 5 min drive - 4.4 km
  • Brunel University - 6 min drive - 5.1 km
  • Twickenham Stadium - 13 min drive - 9.2 km
  • Wembley Stadium - 19 min drive - 15.3 km

Getting around

  • Heathrow Airport (LHR) - 15 min drive
  • Farnborough (FAB) - 32 min drive
  • Luton Airport (LTN) - 61 min drive
  • Gatwick Airport (LGW) - 73 min drive
  • Stansted Airport (STN) - 86 min drive
  • London City Airport (LCY) - 92 min drive
  • London (SEN-Southend) - 109 min drive
  • Hayes & Harlington Station - 2 min walk
  • Southall Station - 5 min drive
  • West Drayton Station - 7 min drive

Restaurants

  • ‪The Botwell Inn - ‬8 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Namaste Gurkha - ‬2 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Subway - ‬7 min walk

About this property

Staycity Aparthotels, London, Heathrow

When you stay at Staycity Aparthotels, London, Heathrow, you'll be within a 15-minute drive of Windsor Castle and Royal Botanic Gardens, Kew. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Apartments feature kitchens, LCD TVs, and premium bedding.

At a glance

DONE

Property size

    • 269 apartments
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 15 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: GBP 10 for adults and GBP 5.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Towels provided
  • Hair dryer

Entertainment

  • LCD TV with digital service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Low-height counter and sink
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Convenience store
  • 24-hour front desk

Location highlights

  • Connected to the convention center
  • On the river
  • Near the airport
  • Near a train station
  • In the business district
  • In the city center
  • In the suburbs
  • On the Strip

Things to do

  • Fitness center
  • Fitness facilities nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 269 rooms
  • 8 floors
  • 1 building
  • Built in 2012

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 5.00 for children
  • Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an extra charge and varies based on unit size

Renovations and closures

This property is closed from November 24 2022 to December 31 2023 (dates subject to change).

Parking

  • Self parking costs GBP 15 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Apartments London Heathrow
London Heathrow Apartments
Serviced Apartments London Heathrow
Staycity Heathrow
Staycity London
Staycity London Heathrow
Staycity London Heathrow Apartments
Staycity London Heathrow Serviced Apartments
Staycity Aparthotels London Heathrow Apartment Hayes
Staycity Serviced London Heathrow
Staycity Serviced Apartments London Heathrow Apartment Hayes
Staycity Serviced Apartments London Heathrow Apartment
Staycity Serviced Apartments London Heathrow Hayes
Staycity Aparthotels London Heathrow Apartment
Staycity Aparthotels London Heathrow Hayes
Staycity Aparthotels London Heathrow Hayes UK - Greater
Staycity Aparthotels London Heathrow
Staycity Aparthotels, London, Heathrow Hayes
Staycity Aparthotels, London, Heathrow Aparthotel
Staycity Aparthotels, London, Heathrow Aparthotel Hayes

Frequently asked questions

Is Staycity Aparthotels, London, Heathrow currently open?

This property is closed from November 24 2022 to December 31 2023 (dates subject to change).

Does Staycity Aparthotels, London, Heathrow offer free cancellation for a full refund?

Yes, Staycity Aparthotels, London, Heathrow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Staycity Aparthotels, London, Heathrow?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Staycity Aparthotels, London, Heathrow?

Yes. Self parking costs GBP 15 per day. Parking spots may be limited.

What are the check-in and check-out times at Staycity Aparthotels, London, Heathrow?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Staycity Aparthotels, London, Heathrow and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Staycity Aparthotels, London, Heathrow?

Yes, there's an onsite restaurant.

Does Staycity Aparthotels, London, Heathrow have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.

What's the area around Staycity Aparthotels, London, Heathrow like?

Staycity Aparthotels, London, Heathrow is located on the Strip in Botwell, a short 2-minute walk from Hayes & Harlington Station and 15 minutes' walk from Stockley Park.

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Reviews

Staycity Aparthotels, London, Heathrow Reviews

8.6

Excellent

8.6

Cleanliness

7.4

Location

8.8

Staff & service

8.6

Property conditions & facilities

What guests liked

  • Secure parking on site is available, providing a safe and convenient experience for guests. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Restaurant
Store
Lobby
Airport
Train station
Family friendly
Trains

Reviews

10/10 Exceptional

Great friendly hotel close to airport and great walking to train then to the tube. Overal great experience
brad, 3-night trip

6/10 Good

Very convenient, metro in front of the hotel. Rooms are clean and spacious. If you need a Heathrow hotel, this is a great option.
raynier, 1-night trip

10/10 Exceptional

Convenient location and friendly staff. The room was well equipped, spacious and comfortable. The price was also reasonable.
Xiaochen, 3-night trip

10/10 Exceptional

Excellent Transport to Heathrow Airport
wai chi, 4-night trip

10/10 Exceptional

Exactly what we needed. Spot along train route. Clean facility with accommodating staff.

10/10 Exceptional

Close to train.
Lee, 2-night trip

8/10 Very good

Location of the property is big plus as it is just in front of Hayes & Harlington station. Only problem was corridors of the property were smelling. Apartment was nice and clean
Satender, 5-night trip

8/10 Very good

Excellent location if you need to get into the metropolis or points west (e.g., Oxford). A well-stocked Tesco next door is also very convenient. Rooms are comfortable and well-equipped. My only caution is housekeeping, which is hit-or-miss: they did not refresh my room as scheduled and when they did, they left the floor unswept, didn't change all the sheets, a few other things. Speaking to the front desk sorted most of these issues.
Mark, 27-night trip

10/10 Exceptional

Staff was superb.

The room and bath were nice, the hotel was clean. The staff were very, very kind and helpful. It is right beside a train station, but I did not hear and city noise. The only challenge was getting a taxi to take me there from Heathrow. Directly across the street from the hotel is a designated spot for taxis to drop off hotel guests, but the drivers don’t know this. It was a challenge. But the train, buses and subway stops are right at the hotel door, so use them instead. The area was walkable and I visited nearby businesses.
Marian, 1-night trip

6/10 Good

Ok but could be much better

Good parking, friendly and helpful staff, and comfortable, good sized double bed. Rooms are basic, would be better for families if there was a television in the actual bedroom of one bed apartments as parents have this then when children go to bed (children’s beds are a sofa bed in the living room area that fold out into two separate single beds). Wasn’t convinced that bedding for sofa bed had been washed properly. Quite a few stains on corridor carpets - feels like everywhere needs a good clean. Feels very much like a budget hotel.
1-night trip

4/10 Fair

Hit and miss

Very very disappointed after checking in online way in advance and after letting the hotel know what time we would be there, after a 5 hour journey we got there for 3pm which was check in time and had made them aware this is arrival time on our online check in, we had to wait almost an hour for our room keys. Nothing offered while we sat there wasting our time.
Rachel, 2-night trip

10/10 Exceptional

I was pleasantly pleased with the property location and condition. The Elizabeth line with a direct line to London Paddington is directly across the street. Surrounding the property are residential buildings giving a “neighborhood” feel which was great for my family as we stayed there for 2 weeks. Just a short walk is shopping, restaurants, a park, places of worship. The staff at the hotel are very professional. There is a bar in the lobby that offers snacks and pizza. There is an on-site restaurant, laundry, and gym. My only criticism is the lack of housekeeping. The room is serviced after 4 nights, then again after 7. I would prefer and suggest every 4 nights. Seven is too long of a wait for housekeeping services.
Joanne, 14-night trip

10/10 Exceptional

Samantha, 3-night trip

6/10 Good

Laurent, 6-night trip

10/10 Exceptional

tomas, 4-night trip

8/10 Very good

Richard, 2-night trip

10/10 Exceptional

Have stayed here twice. The first time was an upgrade to a 2 bedroom suite. The suite itself was nice but it was so very far from the lobby which was inconvenient and the hallways were very grungy looking and dark. The 2nd stay I asked for something closer to the lobby which was way smaller being just like a hotel room but it was really bright and clean, close to the lobby and still had the same kitchenette and table as the other suite, which is so very handy. The property is extremely convenient for catching the train to Heathrow with the train station being practically outside the front lobby. The suites are very soundproof. The lobby staff were really nice, friendly and helpful but at times the line up was very long to speak with them so maybe more staff would help. The area around the property is nice and it was so handy having a Tesco close by. There's other shops just a block or 2 away but then it becomes like another world, extremely busy and overcrowded. I was hoping there would be more pubs around but there was only a couple of really small one's and they didn't serve food.
Debra, 1-night trip

8/10 Very good

10/10 Exceptional

Ali, 1-night trip

10/10 Exceptional

Alysa, 2-night trip

10/10 Exceptional

Very friendly staff, helpful, clean hotel
Angela, 1-night trip

10/10 Exceptional

Yelduz, 8-night trip

2/10 Poor

Not in a very good area. Whole building smelled very bad. I understand people are cooking in their rooms but it was beyond disgusting. Rooms did not feel clean in the inside.
Chantal, 1-night trip

8/10 Very good

Brandon, 1-night trip

8/10 Very good

Jennifer, 1-night trip