我可否免費取消澤爾馬特斯奇維澤爾霍夫酒店的預訂，並獲發全額退款？

可以。澤爾馬特斯奇維澤爾霍夫酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

澤爾馬特斯奇維澤爾霍夫酒店是否設有泳池？

是的，此住宿設有室內泳池。

澤爾馬特斯奇維澤爾霍夫酒店是否允許寵物入住？

是的，狗隻可入住。此住宿收取每隻寵物每晚 CHF30的費用。輔助動物豁免收費。住宿設有飲食器皿。

澤爾馬特斯奇維澤爾霍夫酒店是否設有店內泊車位？

很抱歉，澤爾馬特斯奇維澤爾霍夫酒店不設店內泊車位。

澤爾馬特斯奇維澤爾霍夫酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。退房時間為 12:00。

澤爾馬特斯奇維澤爾霍夫酒店店內與附近有什麼好玩？

歡迎暢玩滑雪等店內冬季活動。你可享用 SPA 服務，又或在室內泳池中暢泳一番。澤爾馬特斯奇維澤爾霍夫酒店亦備有桑拿、蒸氣室、電子遊戲室及花園。

澤爾馬特斯奇維澤爾霍夫酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

澤爾馬特斯奇維澤爾霍夫酒店附近區域有何特色？

澤爾馬特斯奇維澤爾霍夫酒店位於策馬特市中心，短短 2 分鐘步程可到戈爾內格拉特站，5 分鐘步程即達策馬特-富里。

捷馬特澤爾馬特斯奇維澤爾霍夫酒店優惠

Q: 澤爾馬特斯奇維澤爾霍夫酒店是否設有泳池？

是的，此住宿設有室內泳池。

Q: 澤爾馬特斯奇維澤爾霍夫酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

8/10 很好

2025 年 7 月 7 日

ChiaFu (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 6 月 22 日

The hotel design was beautiful and overall was clean. Staff were friendly, polite, and efficient, they have a 5 star service. However, when I turned on the shower, 3 insects dropped from the shower head and completely shocked me. It was disgusting as they were dead. I wondered if the hotel staff forgot to close the balcony door and let in the insects. It gave me a good scare when they dropped. I wish the hotel could do a better job next time given that every other detail of this hotel was perfect. Also, one moth flew into my room during night and it disturbed my sleep. Given that there were no air conditioning, we had to open the balcony door for air, I wish the hotel could install window screening to prevent insects flying inside the room.

Lok Tung Cherry (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 4 月 3 日

Nice staff good location

Bik Shan (2 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 19 日

Comfortable

tong (2 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 22 日

Patricia (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 1 日

Excellent hotel

Loved the hotel. Staff was friendly. Room was modern. Has mini fridge, safe, 2 large included sparkling water glass containers, 3 apples, balcony, nice tv. Facilities include breakfast buffet, bar, basement pool and spa, fitness center. Our room supposedly had view of Matterhorn but it was too cloudy to see. Hotel is conveniently located near the train station and Gornergrat and bus station less than 5 min walk. Rolex and McDonald’s right across the street. Plenty of restaurants and shops nearby. I would come back here again if in Zermatt.

Stephen (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 28 日

Wonderful hotel

Can’t say enough about the great staff - welcoming and friendly; very helpful with directions and suggestions for activities. Service was impeccable in all regards. Food was delicious. Room was modern and clean. We would return in a heartbeat.

Terry (4 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 8 月 26 日

Michele (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 2 日

Top

Andreas (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 23 日

Staff was wonderful and hotel was great. Area around hotel was loud at night especially when windows had to be open due to no air conditioning.

Beth (2 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 13 日

Mycket fint hotel. Det som drar ned ett steg är dåligt ljudisoleriade dörrar.

Anders (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 12 日

This hotel was absolutely wonderful and the staff was incredibly nice and helpful. I would definitely stay here again.

Kelly (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 11 日

Excellent location just steps away from the Zermatt location. Breakfast selection is good with great vibe. Room amenity is modern and great (e.g., Dyson hairdryer)

Chiao-Wen (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 10 日

Friendly staff, excellent dining and bar options along w/ proximity to Zermatt train station (stone throw away). Property is very clean w/ comfortable beds and free complimentary goodies in the room. Highly recommend this place and would definitely comeback.😎

Srinivas (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 8 日

This venue is simply a must stay when in Zermatt.

Joshua (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 7 日

Marcus (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 4 日

Nadeem (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 3 日

Great location, friendly helpful staff, great breakfast selection. Wish we were here for another day. Loved everything about this hotel. Will definitely recommend.

Nizar (1 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 2 日

“I give this place 5 stars — I wish I could give more! It’s the best hotel with top-notch service and a very cozy environment. The restaurant is absolutely amazing — words can’t describe how good the food is. I 100% recommend it!”

salma (1 晚友伴旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 25 日

Excellent staff, very convenient location. The breakfast was excellent. It gets very hot and the rooms get really warm and tends to be noisy due to the public playgrounds nearby. On a Friday night there was a party going on close by not on the hotel premises and the Loud noise went on from 10pm to 5am.

Namas (3 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 25 日

Great location. Great breakfast

Kyle (2 晚行程)

Orbitz 真實旅客評價

10/10 完美

2025 年 6 月 24 日

Excellent location (2 minutes walk from the main station) The staff are friendly.

Tarek (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 6 月 20 日

Aasheesh (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 6 月 8 日

Wonderful experience in Zermatt

Adam (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 6 日

Service of the staff and the layout of my room is good. The balcony made a big difference to our stay as we could sit outside and get fresh air.

Jimmy (2 晚浪漫旅程)

Expedia 真實旅客評價

澤爾馬特斯奇維澤爾霍夫酒店

Schweizerhof Zermatt

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常見問題

我可否免費取消澤爾馬特斯奇維澤爾霍夫酒店的預訂，並獲發全額退款？

澤爾馬特斯奇維澤爾霍夫酒店是否設有泳池？

澤爾馬特斯奇維澤爾霍夫酒店是否允許寵物入住？

澤爾馬特斯奇維澤爾霍夫酒店是否設有店內泊車位？

澤爾馬特斯奇維澤爾霍夫酒店的登記入住及退房時間為何？