Huge room and super helpful staff. The rooftop bar and pool offered a welcome relief from the heat of Cartagena. Highly recommend.
Wayne
Wayne (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月11日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
Ótimo custo benefício
O hotel é muito bonito, porém não muito novo/reformado, e os quartos são grandes e espaçosos. O atendimento da equipe é muito bom, estão sempre dispostos a ajudar. O café da manhã é variado, com buffet que inclui frutas, pães e algumas comidas típicas. Tem uma piscina linda no rooftop com vista para o castelo de San Felipe. Fizemos tudo a pé, mas a localização é um pouquinho fora dos pontos turísticos.
Pamela
Pamela (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Gabriel
Gabriel (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Jose Raul
Jose Raul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Buen hotel para trabajo y algo relax de noche
Hotel a pocas cuadras de getsemani. El desayuno muy bien servido. Almohadas muy delgadas para mi gusto
jorge
jorge (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Muy bueno el servicio, todo salió excelente
Alejandro
Alejandro (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月29日
Luis
Luis (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月18日
Jennifer
Jennifer (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月13日
Nice hotel
Let some start off by saying the hotel is beautiful and most of the staff is extremely friendly. My room was a nice size and had everything I needed. The rain shower was awesome. It had amazing pressure and was the best feature in my room hands down. The continental breakfast was delicious, they provided a great assortment of fresh fruits along with cooked foods like scrambled eggs, fried plantains and sausage, just to name a few. The only reason for the 4 star rating is due to their guest policy. If you have a guest that does not reside at the hotel, they are not allowed to enter your room. You must visit in the outdoor atrium. The staff stated the reason for this policy is due to the high level of prostitution and sex trafficking in the country so they are doing their part to help fight against that. I do understand the rule, however, I think it’s silly to implement it at 12 noon when my best friend and her niece came over due to a power outage in the area that affected the home they were staying in. This is the only thing I would encourage them to review and make a change.
真實旅客
10 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年7月28日
Catalina
Catalina (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月24日
Precio y calidad justos
HECTOR
HECTOR (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月9日
It was great experience the staff was very helpful in getting you a taxi lots of great recommendation for a restaurant if you really want to see Columbia staying at a hotel like this is really recommended so much to see so much to do
Malika
Malika (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月7日
The property was a long hot walk from the clock tower but only a few blocks from the Getsemani murals, lively streets and restaurants. We had a duplex that was worn and smelled a little of old water. For some reason we had no phone in our 1st room. Water dripped from the light fixture into the bed the first night. The light fixtured flickered and looked like a small flame. We were moved to and upgraded duplex eventhough the staff was suggesting it just for the night. The sheets in the new room had to be changed right away. About three days later during a rain storm, water began to leak into the new room onto the bed, floor, near light fixture and in corner. We were moved to a smaller duplex. Downgraded. There was writing on the bathroom wall, the bed covers were dirty and the plumbing was leaking. Expedia gave us a couple hundred back to change hotel for our last 2 days. We had to add our own money to get a decent hotel. Not the best experience. And on our way out the staff tried to claim we ate from the mini bar but dropped it with our protest. One other thing tried to pay for 3 lemonado de cocos on day 2. Their card reader in the rooftop bar wasn't working so by the time we left the price changed. So pay right away if you can. The staff had no attitudes and tried THEIR best well except the last lady at the front desk who gave no eye contact and seemed mad when we left early. But the whole time NO APOLOGY. Not one.
Nancy Adell
Nancy Adell (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月25日
Exelente lugar..!! La verdad el personal totalmente a la altura todo muy bien, de muy fácil acceso a los todos los lugares turisticos
Daniel
Daniel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月8日
I love the spa service!
Amparo
Amparo (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月7日
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年6月7日
Pool on the roof was excelente
Eduardo
Eduardo (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年5月25日
Jordi
Jordi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月12日
Excelente hotel en una buena ubicación
Excelente hotel. Muy serviciales todos. Cómoda la cama y limpia la habitación. Muy bien ubicado en Getsemaní. Muy buenos los fritos cartageneros en el restaurante en el rooftop!
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年5月11日
Un excelente lugar muy hermoso, los empleados demasiado amables, cerca de muchos lugares caminando, los taxis pasan cada minuto; muy silenciosos para descansar
Karla
Karla (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年4月28日
The air conditioning of our room wasn’t working well.