The hotel service is very good, and the beach is also very comfortable
boyang
boyang (4 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2022年3月30日
Lianxia
Lianxia (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025年2月13日
Steve
Steve (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
Nice overnight right on Miami Beach
Loved our little balcony that looked out at the city and the ocean. Bed was comfortable, and there was a good selection of amenities. Mini bar was nice. We only stayed one night so did not get to utilize the property much.
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
Daniel
Daniel (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月7日
Friendly but not consistent
The lobby was beautiful. The room was a little stuffy and could use a refresh. We were upgraded at check in and promised a complimentary bottle of champagne and chocolate covered strawberries delivered to our room. Never arrived during our 2 night stay. When we got to our room it had not been cleaned. We were told at the front desk that our resort fees would be waived for the inconvenience. We were charged both days. The staff was very friendly but we were disappointed with the follow through. The first day we were told that an umbrella was included at the beach. The second it suddenly wasn’t.
CHRISTINA
CHRISTINA (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月7日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
Elizabeth
Elizabeth (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Great stay
concierge was extremely friendly and staff
Toni
Toni (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月3日
Extra charge was not mentioned
The hotel did not informe about the destination fee charge until check-out. This added about 150$ to my three nights there. This extra charge was also not referred to at hotels.com app. I enjoyed my stay but felt cheated.
Mario
Mario (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Nice hotel on the beach
Convenient to ocean drive and they have valet parking that is convenient.
Dylan
Dylan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Jessica
Jessica (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月1日
Horrible
Adrian
Adrian (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Louise
Louise (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月27日
Alex
Alex (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Wendy
Wendy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Bien en general
Arturo
Arturo (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月25日
Not great for the price
I was there for a business trip. My room was super small and no desk to put my laptop on. Can’t use the fridge and I was on the 15th floor and had to go all the way down to the seventh to get ice because none of the floors in between had it.
Cheryl
Cheryl (5 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月25日
NANCY
NANCY (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
Royal palm was great, checkin was easy fast and efficient, the hotel was in a perfect location. The bar, and pool area was amazing. The air didn’t work and we asked for someone to fix it and they never came but it was January so it wasn’t bad and just slept with the balcony door open at night, we had to ask for clean towels three times and were handed we thought dirty ones by the made, but finally got new clean ones from the front desk.
Brian
Brian (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Pam
Pam (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Great Hotel
This is a Great hotel we specially loved the customer Service we received. Valentina went above and beyond to make sure we were happy. We specially loved the location which was very close to many amenities. We were overall very satisfied with this Hotel