Was charge for a parking fee!!!! Booked online and was not aware. Was not told upon checkin. Price was a little high considering no breakfast and having to pay for parking.will not stay here again
Terrell
1 晚家庭旅程
10/10
Lashenda
1 晚家庭旅程
8/10
Everything except the food was great. The kitchen could only serve appetizers the night we arrived.....that was ok. The breakfast the next morning was not good. Food in the serving trays (buffet) was not hot....cold by the time we got to a table. We also ordered off the menu....it took over 20 min to come out and was served luke warm. The room, bed, people, everyting else was great.
Robert
2 晚行程
6/10
Extremely loud. People above us had children jumping and running late into the night. Called front desk but it continued. Parking charge which isn’t disclosed on the website during booking.
真實旅客
1 晚家庭旅程
2/10
Summer
1 晚商務旅程
10/10
Ashley
2 晚家庭旅程
10/10
Angela
4 晚行程
10/10
Jimmy
1 晚家庭旅程
10/10
Donnie
1 晚行程
10/10
Yolonda
1 晚行程
8/10
We truly enjoyed the hotel. I would have loved to enjoy the amenities you offered IF we had the time during our 2 nite stay . I do have a couple suggestions . You can take it for all it’s worth but I will give you my honest opinion.
1. I’m sure 9/10 of your guests have voiced their opinion about your breakfast lol. From our group - yes, they were not happy about the paid breakfast arrangements HOWEVER I disagree to some extent . I consider Hilton Garden a little more upscale than your typical hotels so I get that you would charge for breakfasts. However I have seen the breakfast you serve and honestly $16 for the buffet is ( to me ) a little high . Reason being -this is the same breakfast that is served at a FREE breakfast at most hotels . I would either serve a more upscale breakfast ( more personalized ) or lower your breakfast prices. Thats it. Staff was great and we enjoyed our stay .
Serena
2 晚家庭旅程
10/10
Excellent check-in. Staff were more than helpful and extremely courteous. However, the beds in our room were extremely low to the floor. My toilet at home stands taller.
There is no ice machine on the first floor. One of the staff, Joy, was super happy to get us ice and delivered the ice to our room. Excellent service.
Charles
1 晚行程
8/10
Format excellent - restaurant, pool,
Didn't like they charged $7 for parking??? I would rather pay $10 per night for the room than $7 for parking!!
Rooms need updating.
Catherine
2 晚家庭旅程
10/10
Amazing staff!!!! Kind, attentive , clean
Veronica
1 晚家庭旅程
10/10
William
1 晚行程
10/10
cora
2 晚家庭旅程
8/10
Jennifer
2 晚行程
10/10
Tonya
1 晚行程
10/10
Friendly staff. Clean rooms. Very pleased.
Aubrey
1 晚行程
8/10
Lindsey
2 晚行程
4/10
The property was nice but, they gave me the incorrect room to start, the they moved us to a different room but the bed was broken, when you set on the bed in the middle went to the floor, they moved us to a different smaller room. it was a mess.
Kyke
1 晚浪漫旅程
10/10
We’ve stayed here several times, the staff is excellent.
JOY
3 晚家庭旅程
2/10
Meg
1 晚行程
8/10
Geoffrey
1 晚家庭旅程
8/10
We prepaid for our stay. When we left, they charged us again labeling it dining. Be cautious, watch your credit card. However, Joy quickly handled the correction when notified!