The five of us stayed for two nights across 3 rooms. the rooms were very clean and quiet. The staff at the hotel are very friendly and polite and always willing to help.
Martin
Martin (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2019年4月12日
The rooftop breakfast was nice and ceiling shower in the bathroom was nice touch. Was disappointed that the bed clothes didn't get changed, new toilet paper was not added when the rolls run out, the bathroom towel mat was not changed. The room was also infested with mosquitoes which made sleeping almost impossible a couple of the nights. We were also asked for the keys to the room on two separate occasions from the reception staff on the grounds that if we wanted our room cleaned, even though the cleaning staff had keys and had cleaned our room on the previous days. I would never stay in this hotel again and would not recommend it for anyone.
Unhappy
Unhappy (7 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2018年3月9日
Great location, large rooms, housekeeping could be better, scratchy sheets, AC and wifi is sporadic. Breakfast on the rooftop was nice but food quality was poor.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2018年1月26日
okay to stay. Crowded surroundings
Hotel is an old establishment. Parking is difficult. No drive in access to the hotel.
Courteous staff and refreshing set up for breakfast on the roof top. Can't justify any comparison to four star hotels in the city. can't give more than a 2 star rating.
Certainly, the staff do try their best in offering their services. That is the most comforting part of the stay.
Venu
Venu (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2017年12月31日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2017年2月22日
The staff were very helpful. Great location to explore fort kochi on foot . Very quiet and peaceful area . Good restaurants in the area.
We really enjoyed Fusion Bay. Food in hotel good.
Graham
Hotels.com 真實旅客評價
10/10 完美
2015年5月16日
Brilliant
I loved this place, we arrived late and the staff still put together a small meal plate even though it was 11 pm for us as we had been travelling all day with no dinner. The hotel location is great and so beautiful inside as well as a real bargin!
Amrit
Hotels.com 真實旅客評價
10/10 完美
2015年5月10日
convenient and comfortable
walkable to attractions, attentive staff, noce rooftop breakfast, comfortable room...recommend!
deb
Expedia 真實旅客評價
10/10 完美
2015年5月9日
Charming boutique hotel in the heart of Fort Kochi
This was our first trip to India and we are so glad we stayed at Arches Hotel. The staff was extremely friendly and helpful. The location of the hotel is right in the center of Fort Kochi area and within minutes walk to the Chinese fishing nets and beach area. There are many small eateries surrounding the hotel as well as shops selling clothing, handicrafts, spices and books. There are a few foreign exchange centers also with good rates.
The hotel itself is very clean and the room is very comfortable. Hot showers and cold AC makes a big difference when you are coming back sweaty and hot from walking around town. The breakfast is delicious and you can order eggs or enjoy the daily dosa or appam breakfast with fruits, cereals and bread among the selection.
If you need help getting some things like medicine or fruits, the staff will go out of their way to help you get it. Also they can arrange tours and taxis to airports.
Michael
Expedia 真實旅客評價
4/10 一般
2015年5月6日
Good situation, not clean enough, poor breakfas
The hotel and the rooms are nice. The personal is friendly. But the floor of our room was dirty, full of dust and hair from other people. The breakfast selection was poor.
真實旅客
Expedia 真實旅客評價
8/10 很好
2015年3月25日
Pleasant stay
Our stay was pleasant. Will go back if opportunity arises.
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2015年3月24日
Restful Stay
Hotel Arches is a small, but beautiful, boutique hotel with a great location for walking tours of Fort Cochin, massages, cooking classes, and Kathakali performances. Our visit was during low season, so it seemed quiet and peaceful for a comfortable stay.
Gloria
Expedia 真實旅客評價
6/10 不錯
2015年3月3日
Very welcoming
Very helpful and friendly staff - only disappointment for us was the breakfast which was a little underwhelming.
Glen
Hotels.com 真實旅客評價
8/10 很好
2015年1月20日
Best location
This hotel is in a great location for Fort Kochi, restaurants and shops and sites in walking distance. Staff were very friendly and accommodating.
Penny
Hotels.com 真實旅客評價
10/10 完美
2014年12月29日
Nice, comfortable hotel
Very friendly & helpful staff
Suneel
Hotels.com 真實旅客評價
6/10 不錯
2014年12月2日
Good price
small hotel but comfortable the food on the roof top restaurant pretty pathetic mainly catering for European taste breakfast was ok as long as you order any thing special the day before front desk very helpful enjoyed our stay lots of shops around good spot overall for price better food around the area and lots of mosquitos
michael
Hotels.com 真實旅客評價
8/10 很好
2014年10月6日
Cruiser, comfy, safe
Middle of fort area, old but nice hotel. Standard indian Hiram bathroom. Good hot water. Good is ok, not great. Staff mostly friendly, especially management. Nice rooftop breakfast.
Boots
Hotels.com 真實旅客評價
4/10 一般
2014年4月24日
pricey but not up to standard
minimal service. they say yes for everything but cannot deliver
真實旅客
Expedia 真實旅客評價
10/10 完美
2014年3月31日
Excellent hotel
Very pleasant hotel with large rooms, friendly staff and good facilities. We were upgraded to the hotel suite which was a large, well-appointed very comfortable room. The hotel is very well located near to the historic area of the Chinese fish nets and walking distance to restaurants, bars, craft and art shops etc. Staff were helpful and friendly. Indian style breakfast on the top floor was very good.
Don
Expedia 真實旅客評價
8/10 很好
2014年2月3日
Very good location for sightseeing. Very friendly service both at the reception-being welcomed by garland was a first- as well as Rooom Service and the Restaurant. Good breakfast choice, which was included in price. Good alcarte menu too. On the whole a very good value for money. Definitely will recommend.
Aftab
Hotels.com 真實旅客評價
8/10 很好
2014年1月9日
Lovely hotel in a great location
Lovely, quaint hotel in the heart of Fort Cochin. Walking distance from most places you'll want to visit. Friendly staff, nice rooms.
T
Expedia 真實旅客評價
8/10 很好
2014年1月8日
nettes Hotel
Schönes Hotel in sehr zentraler aber dennoch ruhiger Lage. Gutes Frühstück, nette Mitarbeiter. Leider konnte man die Klimaanlage nicht regulieren, entweder an oder aus.
Alex
Hotels.com 真實旅客評價
10/10 完美
2014年1月5日
Gorgeous hotel
Lovely hotel with great food. Very aesthetic. I will definitely come back and stay for a longer period. Great location less than 5 minutes walking distance from Fort Cochin the nerve centre of all happenings.
Sulo
Hotels.com 真實旅客評價
10/10 完美
2013年12月5日
Loved it
Booked a room last minute, was surprised at the hotel. It was decorated nicely, the staff were all very kind (except for the server during breakfast; he was a little cold.) There was a huge thunderstorm and the power went out all over the neighborhood but it came back on after a few seconds at the hotel; I'm guessing they have a generator. All in all, I'd definitely stay there again.
meridien
Hotels.com 真實旅客評價
10/10 完美
2013年11月30日
Good Hotel
Lovely hotel with European standard cleanliness. We had a delux double room. The bed was very comfortable and nearer a Superking in size. The Wifi worked very well in the room. And the continental breakfast in the rooftop restaurant was also very good. The staff were very helpful and organised trips and taxis. It might be worth knowing the taxi to the airport booked thru the hotel was cheaper than the advertised fare around town.