When I booked the room it was saying that there is available parking. But nowhere that I have to pay. Once arrived at the hotel they said that I have to pay for the parking £6 a night. As I was staying for two nights I had to pay £12. That completely fine but after 4 days I got myself a PCN for not paying the car park.
Liviu
2 晚行程
6/10
Charlotte
1 晚行程
10/10
Karen
1 晚行程
10/10
Shannah
1 晚行程
10/10
We were a family of 4 and we were all impressed with the hotel, loved everything about it and the staff are the best staff ever and every hotel would do well to have staff like this
Nathan Gaffer
1 晚家庭旅程
8/10
Scott
1 晚行程
8/10
We had a lovely stay, staff very friendly and helpful. Would definitely stay again.
Rachel
2 晚家庭旅程
6/10
This was the first cooked English breakfast that was cold
Andrew
1 晚浪漫旅程
4/10
Mark
2 晚行程
10/10
Peter
2 晚行程
8/10
真實旅客
2 晚行程
4/10
The carpet was old and didn't sit flat on the floor. The bathroom was barely big enough to shut the door when entering, and the lighting in both the bathroom and bedroom was pre-WWII. The restaurant didn't exist, and while the view across the ocean was beautiful, hiking to the beach was long and arduous.
It is not the fault of the hotel that a four day airshow shattered our eardrums; or that the loud and inebriated guests and staff were right under our window blowing cigarette smoke into the stuffy, non-ventilated room most nights, but the staff could have been more mindful of the problem.
I do not recommend this hotel, or Bournemouth.
DeLynn
2 晚浪漫旅程
6/10
Staff hard to find, rooms warm no ac and key card didn’t work very often.
Zara
3 晚商務旅程
8/10
Nice hotel but a little tired.
Very few staff, but those we did have contact with were very helpful and extremely friendly.
During our stay the Chef was sick so no meals other than breakfast available. In the two days we stayed we didn’t see the bar open at all. I understand that you had to request service from reception. Such a shame as the staff work extremely hard but there is just not enough of them
Hazel
2 晚行程
8/10
mann
2 晚行程
8/10
We had an excellent welcome and a comfortable room with everything needed. Parking was easy and we were happy to pay for that. Convenient buses. The weather was good too!
Trish
2 晚行程
6/10
The positives:
* Hotel is in a good location. close to the city centre.
* Very quiet
* Rooms were cleaned well
* Staff was efficient when they could be found
* Very soft and comfortable bath towels
The negatives:
* The hotel building is very old
* The floor boards were squeaking with every step and I feared some could be rotten,
* Bed mattresses were very hard and squeaky
* Staff were not always available at reception when an issue would occur - we had a leak from the floor above us one night and I struggled a bit to find someone to address it.
Vasil
2 晚家庭旅程
6/10
Rooms were clean and staff were adequate, the property however was very tired..