We took a chance booking this hotel and it was not a great experience. First I must say…
Very very bad experience, was charge twice, by expedia and by the Hotel, felt like I was…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日，並可經由外部走廊從建築物外面進出。
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名，必須是主要訂房人。
Amazing place, clean, peaceful, and comfortable, the staff provided a good service, thanks.
3 晚家庭旅遊, 2020年08月13日
What an amazing hidden gem! The beach, lovely pool, nice loungers in shade and such charming rooms. But above all - the service! Our special thanks go to Ivan and Natali for making our stay such a great one! After all, we extended our stay twice since we liked it so much...
JOSE LUIS, 1 晚旅遊, 2020年08月01日
I book flight and hotel and once there I had to pay extra for the hotel??
Dino, 7晚好友同遊, 2020年02月25日
I loved the treat with hotel people and customers, they were very friendly
Jorge, 7 晚家庭旅遊, 2019年08月24日
the worst hotel that I had ever visited, dirty, staff is rude, and the pics on line are fake
4 晚家庭旅遊, 2019年03月30日
It is very annonying that I heard two roosters crow from 5 am and I cannot fall in sleep!!!
1 晚浪漫之旅, 2019年03月12日
The staff is super friendly. The property is very beautiful and has just some minor snacks that need to Ben taken care of. Overall you can see that the property is being loved and shared with people to enjoy it.
1 晚浪漫之旅, 2018年12月30日
Our first 3 nights were really great at this property. The surrounding isn’t the typical holiday destination and you can see that it is all slowly developing. But the area is really special with the ocean and the lagoon. The hotel restaurant is absolutely great. The food is very good. The rooms need a bit of work. Our first roll had amazing view and a great bed. But the locks on the door didn’t work. The second room was also very pretty, but the mattress needs to be exchanged. Same in room three. But they do have a maintenance crew and have been fixing sailing small things. Overall very pretty. No AC in case you need it. Unfortunately we had in the fourth and fifth night rather unpleasant experience as the neighbors had a huge party. And we couldn’t sleep in the fourth night till 3 o’clock and the fifth till 1 o’clock. Unfortunately the hotel didn’t handle it very nicely. They were overwhelmed and said it is out of their hands and not their responsibility. Would have been nice to be at least informed about the circumstances. Also, would have been great if they could have been proactive and at least organized earplugs (the hotel doesn’t even have windows that shut). They could have also given out a free breakfast as a apology. I believe that it would have helped if the owner would have spoke to the guest instead of ignoring it and being Laterne on defensive. Didn’t appreciate how this was handle.
1 晚浪漫之旅, 2018年12月29日
The property is pretty. It is located outside Acapulco which is really great. The location between the ccean and the lagoon is very special. It is certainly an interesting village that shows real Mexican life.
3 晚浪漫之旅, 2018年12月26日
Overall great experience, the service is amazing, and the staff is great. I think the hotel has some details than can be improved, like the shower courtains, or the amenities. The cool beach beds that appear in the photos are not there anymore. The food is delicious but a little bit pricey.
Carlos A. Corona, 2 晚浪漫之旅, 2018年09月21日