Great stay, great people but had multiple issues with A/C not cooling enough, had them come out multiple times and they could not get it to cool down past 80 degrees F.
Plus, I booked a king size bed and was given a double bed room, was told to stay in that room a night or two and then could be moved later. When traveling with a pregnant wife and 2 year old the last thing I want to do is be moving around so decided to stay in that room.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Amamos toda nossa experiência no resort
Antonio
Antonio (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Foi ótima, so o chek in muito atrasado
Jeni
Jeni (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
Fernando
Fernando (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Leandro
Leandro (9 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
It was great in some aspects, but lacking in others. Rooms were clean but room service is slow. Depending on when you go to eat at the buffet, the servers can be overwhelmed with the number of customers and you will have to wait for a while before getting served.
Pools are nice, bur they can be cold and The outside Jacuzzi is not warm
Fadi
Fadi (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
reunion
We had a large family reunion. Everything was awesome.
Mary
Mary (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Falta de bom senso
Na chegada me deram um UP grade para uma acomodação porém esqueceram que eu estava acompanhado de minha esposa e um bebê de 10 meses sendo que nos colocaram em um andar alto na vila com escadas que dificultaram nossa locomoção por ter carrinho de bebê.
Victor h
Victor h (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月31日
Yesica
Yesica (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
A good place
Angel
Angel (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月22日
This place is amazing . Staff is what makes this place great . Everyone is so nice . They make you feel like you are at home . I love the hospitality. The amenities and all inclusive is awesome .
Raheem
Raheem (4 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月22日
Mala atención por parte de los meseros/bar tenders
Las instalaciones están bien, solo la atención por parte de los meseros es mala, toda la atención es para los extranjeros, sobre todo en los restaurantes. El buffet necesita mejorar mucho, me sirvieron café en una taza que aún tenía restos de labial 😡. La cafetería 24/7 excelente servicio y atención 10/10, de lo mas rescatable, junto con la señorita del aseo de la habitación. La atención por parte de los host es buena, no todos.
RIGOBERTO
RIGOBERTO (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Good
Vladimir
Vladimir (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月11日
Lan propida nesesita remodelación
alexis
alexis (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Joanna
Joanna (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月9日
Sathwik Reddy
Sathwik Reddy (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Excellent customer service overall. Fernanda from front desk to luggage service at the end was excellent. Thank you
Gemma
Gemma (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
The service is amazing, amazing hotel and amazing beach
DANIEL
DANIEL (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月7日
Maria Isabel Ramirez
Maria Isabel Ramirez (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
We are extremely happy that we chose this place to stay on our vacation. The pools are beautiful. The beach is wonderful.
The hotel itself had many dining options. The food was very good quality. We were never tired of the food. The staff did a very good job of doing everything to make our stay comfortable. The rooms are super clean, beds are comfortable.
The grounds are beautiful!
We would definitely stay here again!
Zarina
Zarina (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月5日
Worth every cent. Very good beachfront view and excellent customer service.
Miguel
Miguel (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月5日
Property, beach and drinks good . But the food is horrible 😣