我可否免費取消諾雅住宅酒店的預訂，並獲發全額退款？

可以。諾雅住宅酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

諾雅住宅酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

諾雅住宅酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。泊車位也許數量有限。

諾雅住宅酒店的登記入住及退房時間為何？

登記入住開始時間：14:00；登記入住結束時間：00:00。退房時間為 10:30。

諾雅住宅酒店是否配備廚房或迷你廚房？

是的，廚房亦配備咖啡機、多士爐及廚具。

諾雅住宅酒店附近區域有何特色？

從諾雅住宅酒店出發，短短 10 分鐘步程可到牛津大學，16 分鐘步程即達聖安學院。

牛津諾雅住宅酒店優惠

Q: 諾雅住宅酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 諾雅住宅酒店是否配備廚房或迷你廚房？

是的，廚房亦配備咖啡機、多士爐及廚具。

8/10 很好

2018 年 9 月 28 日

Clean and tidy room

It is good to have an open kitchen in the room for preparing simple meals. The environment is quiet and comfortable.

Polly (1 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 9 月 1 日

Shawn (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 6 月 20 日

it was a nice stay, but the garden let it down abit and the unit was a little tired and could have done with a refresh of furniture

Nicholas (2 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 5 月 30 日

Julie (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 7 月 31 日

Recommend this management

Great customer service, there was an issue with the property and they offer to relocate to another better property without additional costs.

Ana (2 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 6 月 17 日

The property has everything you need for living for an extended period of time. Going up somewhat narrow stairs is required. There was the sound of some sort of animal clawing in the walls or window. I didn't read the notice that I needed to ask for checkin instructions 72 hours beforehand until the day before departure. I ended up making 5 international calls upon arrival in order to checkin. There are systems that provide this information automatically. Water was dripping inside the refrigerator, and the in-room information did not list who to call to report issues.

Bryan (4 晚行程)

Expedia 真實旅客評價

6/10 不錯

2024 年 4 月 4 日

Kelly (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 9 月 23 日

Good location with easy public transport. Clean and convenient.

7 晚家庭旅程

Expedia 真實旅客評價

10/10 完美

2019 年 9 月 10 日

100% recomendable

Todo excelente super bien el lugar y la ubicación

Jose angel (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 8 月 30 日

Tidy

Very clean and tidy. Great little set up

Stephanie (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 7 月 27 日

Jeremy (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2019 年 7 月 16 日

The property itself is OK but communication and checking in procedure need a lot of improvement. The Expedia listing says to contact ahead for check in instructions. I did twice through Expedia with no response. Emailed Noa directly with no response. A friend in Oxford called and was told she and I both would be emailed check in instructions. They never arrived. So the day of check in my friend in Oxford went with me. No response. Just a directive on a sign to ring a phone number. As an overseas visitor, how would someone without a mobile be able to ring anyone. It’s only because my friend heard someone behind a door and knocked did we luck into help. The person who answered the door was another guest who rang the owner to get access to a lock box with a key in it. And instructions as to how to check out with no reception. Acceptable accommodation but to me, not worth the stressful check in and terrible communication.

2 晚家庭旅程

Expedia 真實旅客評價

4/10 一般

2019 年 7 月 15 日

Lai Yee Vyane (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 7 月 12 日

Nice wee apartment

Close to the centre, close to John Radcliffe Hospital, parking, clean, comfy.

Steven (1 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2019 年 6 月 23 日

Zero communication is the name of this game. There was no response regarding how to check in after several attempts. Expedia has to be contacted. After arrival on the property, housekeeping let us in but had no answers as to information about where to park, what room I was in, check out procedures, etc. the room I was led to was not what I reserved (a one bedroom apartment). I was led to a studio and told all the rooms are like that. The site manager (owner?) was put on the phone and was less than pleasant or accommodating about the reservation. The room was cleanly enough, but just a sour taste was left in my mouth. It was pretty obvious that we were just part of the paycheck.

2 晚家庭旅程

Expedia 真實旅客評價

8/10 很好

2019 年 5 月 31 日

1 晚行程

Hotels.com 真實旅客評價

4/10 一般

2019 年 5 月 7 日

Smelly room meant little sleep!

Room was spacious & comfortable, but had a very strong oudor of stale cigarettes or something like that, which made it quite unpleasant. So, did not sleep very well. Would not use again!

1 晚行程

Hotels.com 真實旅客評價

6/10 不錯

2019 年 2 月 18 日

We stayed in a lower ground floor room 8, and you could smell a sewage smell in the bathroom. The bathroom was absolutely tiny and the bed was extremely uncomfortable with no cushioning at all. The tv didn’t work either, so quite disappointed.

1 晚浪漫旅程

Expedia 真實旅客評價

8/10 很好

2018 年 12 月 18 日

Stained carpets and no cleaning except from making the bed. You need a code to open the key box outside the main door (telephone numbers to owner are given where the key boxes are). It is no reception at the place. Otherwise, all you need for week or so.

Monica (3 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2018 年 11 月 16 日

Duplicate charges and no refund

Hotels.com were paid in full at the time of booking on 11th September. Noa residence also took an additional payment of £109.25 some ten days later which appears on the credit card as 'Noa residence' – not like it can be confused with any other charges. When questioned by hotels.com they have denied this charge. We phoned them directly but they were unable to offer any explanation – or refund. I also emailed Noa residence and provided proof of the transactions, but they did not reply. A dispute has been opened via the credit card provider in order to try to get the money back. Customer service zero.

3 晚商務旅程

Hotels.com 真實旅客評價

10/10 完美

2018 年 9 月 21 日

Good, convenient, affordable place to stay.

Great place to stay for the money. The apartment was well equipped for cooking. The location was good could walk into town or take the bus, the stop was two doors down. Shopping was around the corner and a few blocks away. Altogether a good experience, would definitely stay here next time we're in Oxford. Staff was friendly and helpful.

Susan (4 晚浪漫旅程)

Hotels.com 真實旅客評價

6/10 不錯

2018 年 9 月 3 日

Misleading pictures

The ‘studio’ was well equipped but very cramped - nothing like the pictures on the website. Although it was clean there was a stale smell when I arrived. I sent a message in advance about parking but got no response. I then got a text message during the day I was in Oxford asking for my registration number with no explanation.

janet (2 晚行程)

Expedia 真實旅客評價

8/10 很好

2018 年 7 月 8 日

Full amenities apartments close to Oxford centre

The apartment was tidy and clean with microwave, fridge, oven and TV. Shower worked great and the location is so handy, especially for the university side of town. Only downside is it is not made clear that you have to check in/out at another B&B which is about 15 minutes walk away.

Tibs (2 晚行程)

Expedia 真實旅客評價

6/10 不錯

2018 年 7 月 2 日

2 晚浪漫旅程

Hotels.com 真實旅客評價

8/10 很好

2018 年 6 月 30 日

nettes Staedtchen, Geschaeftchen, Cafes....

location war perfekt fuer uns, da sie genau an der Bushaltestelle war, die wir stadt ein und stadtauswaerts benutzen wollten.......leider war die haltestelle wegen einer langwierig ausssehenden Strassen Baustelle verlegt.........

Maria (5 晚商務旅程)

Expedia 真實旅客評價

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常見問題

我可否免費取消諾雅住宅酒店的預訂，並獲發全額退款？

諾雅住宅酒店是否允許寵物入住？

諾雅住宅酒店是否設有店內泊車位？

諾雅住宅酒店的登記入住及退房時間為何？

諾雅住宅酒店是否配備廚房或迷你廚房？

諾雅住宅酒店附近區域有何特色？

評價

諾雅住宅酒店的評價

不錯

8.0

8.0

6.8

8.0

7.4

評價

8/10 很好

Clean and tidy room

Polly

4/10 一般