First off the staff were amazing, very friendly and helpful. That is key to any business, they made me feel welcomed. The room was huge, everything was great, I think they recently replaced the carpet or it was in a newer condition. My only suggestion would be to replace or clean the showerhead. Mine was clogged.
Christopher
Christopher (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 3 日
Amenities were great
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 31 日
Great location next to a beautiful park, great rooms but hotel spaces are pretty dirty and falling apart.
Blanca
Blanca (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 27 日
Greyci
Greyci (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 25 日
The first room I was put in was filthy. Stains on bed and dirty sheets. Hair in shower.
I was moved to another room, I should have checked it better. We went to dinner and came back to go to bed and found hair in sheets, bugs on floor, hair in shower. It is an outdated hotel with sheets that are yellow and need to be changed out.
Katherine
Katherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 24 日
Rosa at the front desk was extremely helpful, we had lots of questions and she was so always so kind. Rooms were very clean.
Nicole
Nicole (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 24 日
The bed was not comfortable. I was disappointed to be charged another $10.00 on top of a $367 per night charge to park outside the hotel.
Christine
Christine (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 20 日
The hotel is run down and not clean. There wasn’t any housekeeping services, our trash was never picked up even after leaving it outside our room door. The paint was peeling from the bathroom and the bathroom door was falling apart. The rooms are very small for a family of 4. On top of everything the rooms are very expensive!!!
Cindy
Cindy (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 20 日
Room was on the smaller side. Bed was comfortable but the pillows were not great. Indoor pool was fun for the kids. Hot tub was hot but the jets didn’t work. Location was great to access the adventure park and the hot springs. Overall ok.
Matthew
Matthew (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 19 日
We love staying here so much! This is our second time back and I’m sure there will be plenty more! Great location on the edge of town
Megan
Megan (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 19 日
The rooms were plain with limited amenities. Small bathroom. Parking at the hotel was limited and an extra $10 a day. There are two other options in the immediate area for less money and more impressive rooms.
Deanna
Deanna (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 17 日
Rooms were clean, & the hotel is very family friendly which is great. Only complaints were the big slide wasn’t open/or at least running in the evenings which was a bummer and the breakfast area was just packed and food options sparse.
Allison
Allison (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 16 日
Staff was nice and very concisely
Kevin
Kevin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 13 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 13 日
Amazing hotel for families with the water park and big continental breakfast. Bed was very comfortable, and staff was very kind in letting us check in so that our toddler could nap, and gave us a free upgrade into a suite!
That service had me surprised to see very dusty vents and mold under the rim of the toilet of our room, and lots of debris on the carpet in the hallways that was not vacuumed over two days. Not deal breakers and still overall impressed and would stay again!
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 9 日
The hotel itself was fine. Staff could be a little more well trained and professional however.
We picked Hotel Glenwood Springs because it is pet friendly. We've stayed at other hotels that disclose up-front if there is an extra pet fee. Many have been no extra fee for pets. No where in my registration did I find a pet fee. The hotel also charged an extra $10 for parking which was not disclosed when we reserved our room. In addition to that there was an extra fee on my card the next day for $6.75. When checking out, I asked the clerk about that and was told it would be credited back to my account. It has not been credited back. Had we known that the room was going to cost an additional nearly $60, we would have stayed at a nicer hotel where the fees were transparent. If your fees were in the paperwork, they were buried in it, and not transparent. I did go through the reservation paperwork again when we returned home and did not find any of these fees anywhere. This is deceptive and unacceptable. We feel very taken advantage of. We will not be back.