Friendly staffs with charming smiling face, and responded to request with high efficuecy. Room is trendy and clean, and I got a free English newspaper. Breakfast at the garden is simply spectacular!
jc liu
Expedia 真實旅客評價
6/10 不錯
2025年1月23日
Could be better
It’s my favourite hotel but the maintenance is not upto the mark. Aircon wasn’t functioning well- room temperature kept going higher inspite of lowering the temperature at the controls. They got to do better if I have to continue my patronage. Service by Mr Dhoni at the restaurant was highly commendable, people like him making me to revisit but the upkeep with the maintenance has to balance. I’m willing to give one more chance- if it remains the same or worsens- I will have to make other choices
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Felix
Felix (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
Incredible hotel - but give the fish a better tank
Absolutely amazing stay
Hotel is just beautiful.
I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7
thats not how they live in real life.
I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions.
Marjolein
Marjolein (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Worth the price
Kamar bersih bagus
Namun hotel bangunan tua
Ada bath tub di kamar tapi airnya terlalu pelan untuk mengisi
Menu breakfast mostly traditional
Harga sangat ok utk fasilitas
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Keisuke
Keisuke (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
MOHAMED
MOHAMED (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
Shahul Hameed
Shahul Hameed (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
patrick
patrick (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月3日
Overall it is a nice Hotel but there are room for improvement. The wifi in public areas varrie alot. Several times our room key didnt work There could be sunshades by the pool since its very warm and to avoid sunburn. Finally it would be nice to have a beer without trying to hide it
michael
michael (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Nicholas
Nicholas (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月17日
Onze vakantie op Java is begonnen in Surabaya.
We zijn begonnen in Bumi Surabaya City Resort.
Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad.
De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom.
We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.
Robert Tjibbe
Robert Tjibbe (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
g.l.j.
g.l.j. (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月25日
Shahul Hameed
Shahul Hameed (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月20日
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.