I will not be back. This hotel is definitely past its glory days and is at best a bad 3 star. The staff was nice. The hotel is not properly maintained. The corridor smelled mouldy, the lighting in the room was so bad, it was impossible to fully use the room. One bulb in the already dimly lit bathroom stopped working even though I had asked for it be replaced the previous day. I could not see my clothes in the closet due to poor lighting. The toilet flusher was falling off. The spa and gym were closed and under renovation and annoyingly, I was not informed prior to making my booking. The spa was the main reason I had chosen this hotel. I could not enjoy breakfast by the pool because debris from the renovations was falling into my plate. Quite a bad hotel stay overall.
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Holger
Holger (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Caroline
Caroline (7 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Was a skeptic.
It is a lovely boutique hotel.
I loved yhe buffet breakfast. Staff were great, bars good but need lessons on cocktails.. below par.
Rooms clean and well maintained.
I was suprising happy.. but it aint cheap!
Dr. Henry
Dr. Henry (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Richard
Richard (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
RICHARD
RICHARD (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Great place
Mosimiloluwa
Mosimiloluwa (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月21日
Lovely hotel in Ikoyi. Very clean, lovely food and great staff and hospitality.
Great location so easy to get around Lagos.
I would highly recommend this hotel.
Ehiaghe
Ehiaghe (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月20日
Kelechi
Kelechi (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Kolawole
Kolawole (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年10月18日
Just don’t. Save your money.
Worst customer service at a front desk ever. That were very rude. Yelled at me when they were at fault and didn’t offer any solutions. The rooms do not match the web descriptions. We were moved to a lower rate room because they overbooked. The next day we were moved to the room I actually booked and they said it was a courtesy upgrade. The next day moved back to the lower room. It was crazy to say the least— considering I was there for a family function and they kept calling us to switch rooms at checkout time.
On top of that, the bathrooms smell like sewage water and the sink water had an odor as well. The property is beat up and needs a massive renovation. This is not a luxury property and the star rating isn’t accurate. It’s a 2.5 star at best.
On a positive note, the kitchen breakfast staff was very nice and made sure our experience every morning was great.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Very Nice. Breakfast (which is included for one person) is really good and offers a variety of food for anyone & everyone. Staff is very helpful and on point. Customer Service and Quality control manager, Mrs. Okome and the dining staff were great. The other staff were also very good and professional. I will definitely be going back there.
IKENNA
IKENNA (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月7日
Excellent service as always
Saheed
Saheed (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月6日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Amazing all tound property
Albert
Albert (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月20日
ESTANCIA
ESTANCIA (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Great staff, great service.
Ugochi
Ugochi (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Ibukun
Ibukun (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月26日
Abiola
Abiola (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月12日
Halima
Halima (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月25日
The staff members were all pleasant, helpful, and courteous.
Gene Ezra
Gene Ezra (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月21日
I like this property and will sure be coming back. Very comfortable bed, great breakfast and just nice and quiet.