Room is immaculate and the bed is better than expected. Ventilation is generally poor but at least the room doesnt smell. Hot shower works after 3 minutes of draining but otherwise everything else is fine.
location is ok, room is pretty small. Shower water flow is weak, but acceptable.
真實旅客
Hotels.com 真實旅客評價
2/10 欠佳
2020年3月25日
Luis manuel
Luis manuel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2020年3月22日
Last minute shifting was ridiculous. The day before check in we were shifted to another hotel when they should have found a way to Accomodate us in this hotel
真實旅客
4 晚家庭旅程
Expedia 真實旅客評價
4/10 一般
2020年2月27日
Compliqué
Soucis de réservation,à priori inexistante obligé de repayer sur place. Ils se déchargent en disant ne pas accepter le prepaid.
Jean-Marc
Jean-Marc (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2020年2月25日
真實旅客
6 晚行程
Expedia 真實旅客評價
2/10 欠佳
2020年2月18日
We were moved without consent to a Oyo hotel, to a horrible claustrophobic room in a Oyo hotel out of the area we chose. No email warning either. Upsetting experience.
真實旅客
2 晚行程
Orbitz 真實旅客評價
2/10 欠佳
2020年2月15日
Relocation stress
Got to the hotel to be told we were not booked in and it was because link with OYO had been terminated
Receptionist was blunt and rude and delay in having to ring up to find out what was going on with a relocation caused a very stressful rush to a show booked for the evening
So disappointing
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2020年2月3日
Sofie Due
Sofie Due (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2020年1月29日
The hotel is in a good location, close to the subway station.
Edwin
Edwin (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2020年1月19日
Rip off! Kept us awake all night! Toilet blocked!
Arrived early and left our luggage- charged £5/suitcase! Fair enough, it’s business. But the storage room is not even a proper storage room, you’d be lucky to squeeze yourself in between a massive post and the wall with your luggage!
There were 6 of us in a room. There was barely any space to move. On our first night, the outdoor shisha bar located in the garden of the premises, played loud music from 7pm til about 3/4am. Not one staff did anything about it, husband had to speak to the shisha bar staff and nothing happened. On the second night, toilet got blocked. It was not the first time it has happened accdg to the staff so they decided to transfer us to 3 double rooms, no big room was available. Rooms were a bit better but our room was still overlooking their shisha bar so it was the same problem, lost sleep again! Prior to being moved, we requested for a late check out 1pm and the receptionist said yes and they won't charge us at all. Here comes check out day, husband and I were outside fully confident that our check out has been extended. Apparently they’ll charge us £10/hour/room! We were mortified and we complained. Manager eventually said they won't charge us extra for late check out. No apologies for trying to rip us off. No apologies that we’re in 3 rooms instead of one because of a blocked toilet. No apologies that most of us did not get decent sleep for 2 nights! Just disgusting. That’s just no way to treat customers!
Gemma
Gemma (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2020年1月19日
真實旅客
1 晚行程
Expedia 真實旅客評價
2/10 欠佳
2020年1月9日
Stay away from this place if you’re looking for rest - it is situated right next to a very loud hookah lounge. People were shouting at each other and carrying on with very loud music all evening until 5am right below our very thin and large windows. We arrived late looking to get some rest - it was incredibly frustrating - did not sleep all night. Also the shower did not drain - gross. Desk staff barely acknowledged us and were checked out. A very bad experience.
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
4/10 一般
2020年1月5日
This hotel is close to three underground stations.
This hotel also houses an outdoor Hookah lounge that plays annoying music until 5am every day!
真實旅客
3 晚家庭旅程
Orbitz 真實旅客評價
6/10 不錯
2020年1月4日
I booked at this property at very short notice at a high demand time of year - was impressed that all administration was taken care of, check in was very quick and simple. Hotel is in good location, staff friendly. However, the room I stayed in - can only comment on that - really needs some work doing on it. Windows wouldn't close properly (not great in December), heating didn't work well, carpet quite scruffy etc. Bed and bedding were perfectly fine, very comfortable in fact, but having breeze coming through room wasn't great. The window issue was for both the bedroom and bathroom, with blinds not working properly on window in bedroom either.
真實旅客
2 晚浪漫旅程
Expedia 真實旅客評價
4/10 一般
2020年1月2日
l'hotel si trova in una posizione ottima centrale (a pochi metri dalla stazione metro di Earl's Court). Le stanze sono sufficientemente pulite, i servizi però sono eccessivamente "stretti" . Il personale invece carino e disponibile. Credevo (ma forse ho sbagliato a "confermare" io) fosse inclusa la prima colazione... ma così non è stato. pazienza.
Lo consiglio a chi non ha eccessive pretese ma vuole trovarsi in una zona centrale della città.
enrica
enrica (3 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2020年1月2日
真實旅客
2 晚行程
Expedia 真實旅客評價
6/10 不錯
2020年1月1日
The shower wasteful.
The room itself was okay to stay, but the shower was awful. I don’t know whether it works well in another rooms or not, but mine was too low water pressure, and I couldn’t adjust water temperature. I had to take a shower either really hot water or cold water...
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2019年12月29日
Bien placé, à proximité du métro. Service de qualité