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Westlake Pearl Suites - By Pegasy Group

4.5 star property
Luxury hotel with spa, near West Lake

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Photo gallery for Westlake Pearl Suites - By Pegasy Group

1 bedroom, minibar, desk, laptop workspace
Gym
Front of property
Lake view
Reception
At Westlake Pearl Suites - By Pegasy Group, you'll be a short five-minute drive from Hoan Kiem Lake and West Lake. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include a health club, a fitness centre and a garden.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Gym
  • Spa
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Health club
  • Coffee shop/cafe
  • Airport pick-up service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Laundry service
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Minibar
  • Digital TV service
  • Bathrobes
The current price is HK$232
HK$263 total
includes taxes & fees
15 Aug - 16 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

1 bedroom, minibar, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Lake View

1 bedroom, minibar, desk, laptop workspace

Junior Double Room, Lake View

Highlights

Soundproofed
Air conditioning
Smart TV
Sofa bed - double
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

1 bedroom, minibar, desk, laptop workspace

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Suite, Balcony, Lake View

Lake view

Family Suite, Balcony, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 4 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite, Lake View

1 bedroom, minibar, desk, laptop workspace

Executive Suite, Lake View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 3 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
70 Xuan Dieu, Tu Lien, Tay Ho, 70, Hanoi, 100000

What's nearby

  • West Lake - 1 min walk - 0.0 km
  • Ho Chi Minh Mausoleum - 3 min drive - 3.3 km
  • Dong Xuan Market - 4 min drive - 3.7 km
  • Hanoi Old Town Night Market - 5 min drive - 4.5 km
  • Hoan Kiem Lake - 5 min drive - 4.8 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 27 min drive
  • Hanoi Long Bien Station - 9 min drive
  • Hanoi Railway Station - 18 min drive
  • Ga Thuong Tin Station - 21 min drive
  • Airport pickup service

Restaurants

  • ‪The Pizza Company - ‬1 min walk
  • The Republic
  • ‪Savage - ‬1 min walk
  • Dalcheeni
  • RastaMan Pub

About this property

Westlake Pearl Suites - By Pegasy Group

At Westlake Pearl Suites - By Pegasy Group, you'll be a short five-minute drive from Hoan Kiem Lake and West Lake. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other highlights at this luxurious hotel include a health club, a fitness centre and a garden.

Languages

Chinese (Mandarin), English, Vietnamese

At a glance

DONE

Hotel size

    • 23 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free off-site parking within 33 ft; booking required
    • Street parking available
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Access to nearby health club
  • Bike rentals nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Garden
  • Health club
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • Well-lit path to entrance
  • 9 steps to reach property

Room amenities

Be entertained

  • 40-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services
  • Films for purchase

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

Food and drink

  • Chef
  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

O Doucer – On-site café. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately VND 80000 for adults and VND 40000 for children
  • Airport shuttle service is offered for an extra charge of VND 420000 per vehicle. Maximum occupancy 3
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 300000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Westlake Pearl Suites - By Pegasy Group Hotel
Westlake Pearl Suites - By Pegasy Group Hanoi
Westlake Pearl Suites - By Pegasy Group Hotel Hanoi

Frequently asked questions

Are pets allowed at Westlake Pearl Suites - By Pegasy Group?

Sorry, pets aren't allowed.

Is parking offered on site at Westlake Pearl Suites - By Pegasy Group?

Yes, there's free self parking.

Is an airport shuttle service offered by Westlake Pearl Suites - By Pegasy Group?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 420000 per vehicle.

What are the check-in and check-out times at Westlake Pearl Suites - By Pegasy Group?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Westlake Pearl Suites - By Pegasy Group and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy other amenities such as a health club and a garden. Westlake Pearl Suites - By Pegasy Group also has access to a nearby health club.

What's the area around Westlake Pearl Suites - By Pegasy Group like?

Westlake Pearl Suites - By Pegasy Group is in Tay Ho, a short 2-minute walk from West Lake.

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Westlake Pearl Suites - By Pegasy Group Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

excellent hotel

good hotel, great staff very helpful
john, 2-night trip

10/10 Excellent

good location

nice customer service and nice rooms
john, 1-night trip

8/10 Good

The staff service is very good, the room is as expected for the price. The surrounding is great for walking around the lakeshore, local food, banking, bakeries, shopping. A quieter area than Old Town & Hồ Gươm.
Quang, 1-night trip

10/10 Excellent

The staff verry helpfull. Clean room and quite. Love this hotel <3 They have many services: Spa, massage, Gym, Rooftop bar, Restaurant, India Food,….
To, 1-night trip

10/10 Excellent

The staff was extremely friendly and helpful. We stayed 3 nights and never had an issue. Definitely recommend!
Thomas, 2-night trip

10/10 Excellent

The location of the hotel is great. The hotel is easy to find and it has a spectacular view of the lake. Moreover, all of the hotel staff are friendly and they could speak English well. I definitely recommend Westlake Pearl Suite hotel.
Daniel, 1-night trip

6/10 Okay

Not really perfect
ali, 6-night trip

10/10 Excellent

Hanoi vacation

My 4 night stay at this beautiful hotel was beyond amazing. To start with… ALL the front desk folks were very accommodating and willing to help anyway possible. I was first met by the porter immediately while I was exiting my GRAB ride, then inside Max the front desk gentleman. A experience like I’ve never had before. The entire property is amazingly clean and comfortable. The hotel is in probably the best location you can ask for. Lots of coffee shops, eateries, pharmacies, grocery store all within a couple minutes walk Tay Ho lake is directly across the street. I can’t express it well enough, definitely an experience you will enjoy. Thank you to all the staff of this property. Without a doubt it will be my choice anytime I’m in Hanoi.
Craig, 3-night trip

6/10 Okay

Hotel was not ready for us to check in at 2, saying previous guests were just leaving. We had a reservation, no. Invited us to take a smaller room right away, or give them an hour to clean the room with thee balcony. Which one do you think I took. Recommended a nearby restaurant, while we waited, but it was closed, and would reopen at 5. The tub/shower without a curtain seems inappropriate. The view was nice but the hotel could use a reconditioning. The cleaning staff was great too. Doorman smiley. I usually like to return to ạ place when I find a place that I like. Would not return. Far too many options in the area.
PHIL, 4-night trip

10/10 Excellent

excellent

We are a couple who travel abroad frequently, and have visited more than a dozen countries and stayed in many five-star hotels. However, when we arrived at the Hotel at 7 am on March 23, we met a young front desk receptionist whose service level far exceeded the five-star standard and left a deep impression on us. The receptionist not only quickly arranged a comfortable rest area for us, but also enthusiastically took us to a nearby restaurant for breakfast, and introduced the local tourist attractions in detail and provided many practical suggestions. What is even more touching is that even after he got off work and went home, he still cared about our situation and was always ready to help. In the afternoon, when he was on the night shift again, despite his busy work, he still did not forget to properly arrange the room for us and carefully asked us if we had any other needs. He also took the initiative to arrange transportation to the airport for us the next day to ensure that our trip was worry-free. As three elderly travelers, we felt extremely warm and grateful for this. Now we know his name to be Phong。we firmly believe that it is rare for the VIP Hotel to have such an outstanding employee. We implore the leadership to give this employee a great compliment for his outstanding service and selfless dedication.Seeing that we were old, the hotel management upgraded us to a room with a window for free. Thank you again for your excellent service,
duan, 1-night trip

8/10 Good

Yuta, 2-night trip

10/10 Excellent

スタッフの方々何親切に対応してくれました。部屋の感じも素晴らしいです。 ハノイに来たら、また泊まりたいです。
g, 2-night trip

10/10 Excellent

スタッフはどなたもとても感じよく対応してくれるので安心です。客室はとっても清潔で、ベットも枕もバスルームも日本のシティーホテル並です。ホテルに泊まる時、寝る時の灯りに困ることが多いですが、間接照明の調光ができることがすごくうれしかったです。私が宿泊したのはベトナムに多い窓のないお部屋だったんですが、遊びに出ていたのでさほど気になりませんでしたが、唯一のデメリットを書くなら、というくらいで、おすすめのホテルです！
KASUMI, 1-night trip

8/10 Good

Jelena, 1-night trip

8/10 Good

직원분들이 매우 친절합니다. 2층에서 좀더 높은 층으로 옮겨달라는 요청도 들어주시고 가방도 들어주셨어요. 호수 뷰도 너무 이쁘고 주변 식당이나 마사지샵도 돌아다니기 좋았어요
3-night trip

10/10 Excellent

Aaron, 1-night trip

10/10 Excellent

Aaron, 5-night trip

8/10 Good

ibrahim, 2-night trip

10/10 Excellent

Amazing hotel

Had a great stay here. the room looks as the picture clean, spacious with large windows. the staff is very friendly and helpful I stayed here multiple times and would stay here again
john, 1-night trip

10/10 Excellent

john, 2-night trip

10/10 Excellent

Nice hotel with good staff

Awesome hotel. I arrived early and they gave me a free upgrade and early check in. I really thought all of the staff were very friendly and helpful. Upon booking the hotel sent me an email with some useful information. Its a hotel, but they can also help arrange tours, or transportation.
john, 1-night trip

10/10 Excellent

Room is neat, clean and luxurious. Staff friendly, support me a lot.
To, 1-night trip

10/10 Excellent

Best customer service

This is one of the best hotel I ve stayed in. The room was spacious and very clean. I liked the service too. They provided warm welcome and were always willing to help the customer
1-night trip