The arrival and check in was quick and efficient.
We arrived at our room first floor, room 105.
This was at the front of the hotel. Busy main road which didnt affect our stay. The room was looked over by a building across the road that had balconies. There was no blinds or nets, so they could see striaght into room. Currains were available.
As we entered the room there was a strong mildew smell. After a look road. I lifted the filter to the shower it hadnt been cleaned for sometime hence the smell. I took photos and told reception. They said we cant sort it until the morning. I asked for a late housekeeping call as we were heading out and as it was a sunday we'dlike a lie in. We agreed an 11.30am call from. Housekeeping. Sunday they arrived banging ag the door at 8.30am, we didnt answer, then again at 9.30am. On our retun to the room later that day the filter still hadnt been cleaned. So again back reception, and showed them the state of it. The reception cleaned it themselves the night before we were leaving. There were crisps and a bottle top under the bed.
For parking you are charged £12 per night which you pay on arrival and fill out a form.
On our return from a late night out on saturday there as no parking spaces available. We parked our car as it was small outside the front of the hotel, which apparently wasnt for parking.
The swimming pool and facilites were dirty, tired and very dated. The manager would not speak with us about the room. Not a £100 pound a night ho
Paula
Paula (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 27 日
Steven
Steven (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Alun
Alun (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 23 日
Not a clean hotel.
Overall the only best part of the hotel is the location. Everything else was terrible.
Kaddour
Kaddour (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 18 日
Trouville
On arrival one of the lifts was broken, so lots of people trying to use one lift. Car park was very full. Normal charge is £12 a day for cars. We were on motorbikes and got to park for free😉👍
We had to ask housekeeping to change our bedding as the duvet and sheet were dirty. We didn’t eat there, so can’t comment on the food.
The staff were very friendly and helpful.
The place definitely needs a facelift, or at least a damn good clean. It was a short walk to the Sea front, so well placed, and reasonable value. I would stay here again. Mainly because I’m tight😂
Alan
Alan (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 15 日
Benjamin
Benjamin (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 14 日
We went for a family trip to Bournemouth we booked this hotel, and it was absolutely amazing. They gave us refurbished family room which was just perfect. My only comment is for breakfast timing is very short as I’m there to enjoy my time, also the food order for breakfast needs to be organised may be give Breakfast order form to your guests to choose what they want to eat, a lot of mistakes and confusion I have seen during my stay.
Humayu
Humayu (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 12 日
Oliver
Oliver (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 10 日
You get what you pay for.
The room was a bit small and there was no hanging space for coats or dresses. The extractor fan in the bathroom didn't work. It was a very warm night and although we could open the windows the traffic noise was bad so we had to close them. Breakfast was ok if you wanted a cooked full English but the cereals were very limited, the bread was not wholemeal and there was NO MARMALADE! Is this England??
It was ok, you get what you pay for and the price was reasonable.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 8 日
Disgusting!!!!
Absolutely disgusting place! We stayed 4 night and paid £48 for parking and was told i was not guaranteed a space! The spa facilities were absolutely disgusting! The sauna was freezing and rest of it was disgusting!
We didn’t get any fresh towels or bed sheets in the room all the time we were there!
The tv was probably the smallest TV in the world! The bed was like sleeping on a bed of bricks!
The only good thing about it was the location
Andrew
Andrew (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 6 日
Kaden
Kaden (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 4 日
Disappointed
The staff on the front desk are very busy!!!
People running 3 in the morning and they have done nothing to stop!
Sandro
Sandro (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 3 日
Scott
Scott (4 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 3 日
Not great
Breakfast served in phases,no water .Room very dated and the carpets from 1923. Location not bad though but don’t expect much.
Cerasela
Cerasela (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 3 日
Not the best...not not the worst.
Pleasent enough staff and we added breakfast for i day which was good value. The location is also good and the car park is a must in Bournmouth.
As for the room itself,,,i would rate as very average. Half the lights in the room did not work and only 1 electrical socket to run the all the appliances in room TV / Fan / Kettle. We were in a twin room so charging phones ETC became a relay !
The room furnature is very old and basic old brown wood , the type you see in charity shops.
The carpet was also stained and worn,
The beds were quite comfortable and the bed linin was clean.
We were in the area for a wedding so did not spend a huge amount of time in the hotel. The location and the price point made it possable for our needs. Not the best....but certainly not the worst.
Could be a lot better with some overdue TLC.
Andy
Andy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 30 日
Nära till allt man behöver!
Fint hotell med väldigt bra läge! 5 minuter promenad till stranden och centrum.
Rummet var stort och trevligt inrett. Tyvärr var det extremt varmt, men det fanns två fläktar som fick stå på dygnet runt. Hade även önskat en lite större frukostbuffé för det priset, men det fanns full English och den var bra. Kan definitivt tänka mig att bo här igen nästa gång jag besöker Bournemouth!
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Megan
Megan (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Kellie
Kellie (6 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 21 日
Amber
Amber (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 20 日
bhavik
bhavik (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 19 日
Robert
Robert (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 17 日
Our first room was not up to cleanliness standards.We were moved to a better cleaner room the manager came to see us and was very helpful & apologised.The location was fantastic the staff were friendly breakfast was on a basic level and on the last two days there was no orange juice or yogurts could do with a wider cereal choice & maybe bananas too overall was a decent hotel that still has areas of improvement and could see work was being done on the property while we were there.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 17 日
Shower did not work in the evening it was only hot or cold, in the morning it was just cold no hot water at all.