埃克斯巴拉姆克水療酒店

Would not stay here again.

We got in a little late and the front desk staff was very nice and upgraded our room. ( I guess you could call it that.) They only have wifi in the lobby, but we were lucky enough to get a little reception in our room. the entire room was dated and old. The shower pressure was lacking and the hot water was tepid at best. The bed was like sleeping on a granite slab and they only had a thin sheet for a cover. There was no blanket or anything to cover up. At least the AC worked well. There is a bar in the hotel that blasts music until 4 am. All we heard was a bad cover band screwing up "Your Love" by the Outfield all night long.

randall, 1 晚旅遊, 2021年05月13日

Hotels.com 旅客真實評價

Close to the ADO bus station.

The hotel is affordable, but needs some improvements. Is good to stay overnight if you need to catch the bus to the airport, Merida o Tulum, which bus station is within a walking distance. Is also close to the Mercado 28, and the supermarket. Staff was friendly.

ofelia, 3 晚家庭旅遊, 2021年04月16日

Hotels.com 旅客真實評價

I highly recommend

12 晚旅遊, 2021年04月05日

Expedia 旅客真實評價

No Wifi in the room, they advertise that there is wifi, when we asked to the receptionist, they told us that they only have WiFi in the common areas and not in the rooms. Out room door was broken, we could close it, so we decided to put our suitcases against the door to sleep l, in the morning someone push the door even though the suitcases were against the door, we asked the lady why she didn’t even knocked the door, she told us that she just wanted to check if we had towels. There was no way no contact the Recepcion area, no phone in the room. We decided to leave, we checked out and they signed the invoice and charged for one day, they signed that they will refund the difference, the manger has been hiding and Expedia is trying to contact them for the refund, it’s been a week and no refund yet. Do not stay in this hotel. Beware

6 晚浪漫之旅, 2021年04月03日

Expedia 旅客真實評價

meh.

A bit run-down. Pretty nice grounds.

David S, 1 晚旅遊, 2021年03月15日

Hotels.com 旅客真實評價

The location is perfect! The local restaurants are cheaper than staying in the hotel zone and they are so so so good(make sure you visit). There is a local market 1 block away that is perfect(it has food, shopping, massages, and there are locaol restaurants there too- this is a MUST). The hotel needs some updates but its nice, it gave you a real authentic Mexican feel. There is no refrigerator or basic things like wash clothes, blow dryer, conditioner and the TV in our room needed to but replaced which is annoying but the staff is nice, its clean , cheap and pleasant.

5 晚家庭旅遊, 2021年02月11日

Expedia 旅客真實評價

Liked the theme of the Hotel, we had to remind front desk for our towels, the time to serve breakfast was a bit extended although we noted it was not too busy; the waiter at the time made up for some of the mistakes. Overall goog though, value for money, I guess....

2 晚浪漫之旅, 2021年01月16日

Expedia 旅客真實評價

Outdoor area of hotel by pool was beautiful! Next door and hotel restaurant were wonderful. Phenomenal deal for the price (spa was closed)

Nandita, 1 晚旅遊, 2021年01月16日

Hotels.com 旅客真實評價

Rooms are very old no renovation bathroom are not updated customer service poor

BHAVINKUMAR J, 4晚好友同遊, 2021年01月04日

Expedia 旅客真實評價

Upon arrival, staff attempted to place us in a significantly downgraded room from what was reserved. Additionally, the original room had a horrific stench of sewer gas leaking up into the room via the drains - this was confirmed by staff, but I never saw nor heard any repairmen onsite to remedy this.

4晚好友同遊, 2020年12月31日

Expedia 旅客真實評價