I really recommend this hotel but not their gym. First its proximity to everything in El Poblado is highly convenient. The check in process was smooth, front desk was courteous, the cleaning room team was amazing, always available if you needed anything, smiling and attentive. The breakfast was decent, fruits, coffee, wet eggs (eww), rice, sausages, good selections of breads, and a great option to get a basic omelette. We stayed in this hotel as it had the option for a gym & sauna, as we heard gyms in Colombia were not friendly. First, I was extremely disappointed on the location of the treadmills, a huge electrical hazard and unsafe tight space. The first night it rained and all the treadmills were completely wet. The staff did a great job at drying in, but I felt unsafe. The sauna is at the other end of floor. In the middle they serve breakfast in the morning, and they rent their space for events. People can see you on the treadmill and if you're using the sauna, you'll need to walk through the entire space to get back downstairs, awkward set up and uncomfortable.I felt bad using the gym while a wedding, graduation celebration or business event was going on one night. The DJ was playing loud music (as they should), but they need to figure out their gym idea, either don't have it, or place it in another area. I also feel their jacuzzi in the sauna, is worthless. Please remove it, and place the treadmills in the sauna area. Anyway, lastly the check out process was easy.