The hotel is nice, very clean, good linens comfortable bed. Check in desk clerk was friendly.
We paid extra for what was noted as a full breakfast but were charged $4.00 for a coffee. When I asked the waitress she advised that you could only get juice or coffee not both, I thought this didn’t make sense but paid for the coffee as I was not going to make an issue for $4.00 in my experience a full breakfast includes coffee and juice.
The toilet in our room didn’t flush when we called front desk for someone to bring a plunger I was told that there was no one on duty but I could come down to get the plunger, I had to go to front desk and get it We tried to unclog the toilet to no avail luckily we noticed before anyone had to use the toilet to defecate. We called the front desk again and were provided a different room but had to wait in the dark until my husband went down with our current room keys to get the new room key as he was told that he had to bring back the key before getting the new key. (This was at 11:30 pm) there should have been someone on duty to deal with this.
YVONNE
YVONNE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Great Stay!
Great Hotel! Would definitely recommend staying!
Glenn
Glenn (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
New and clean
Front desk staff was friendly. Quick, effiecient check in. Hotel is brand new, everything is clean. Room is spacious. Highly recommend!
Lauren
Lauren (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 5 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 28 日
Edrika Woods
Edrika Woods (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Christopher
Christopher (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Terri
Terri (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
pedro
pedro (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
It literally took 30mins for check-in. No one was at the front desk for 20mins and it took 10 for him to get me checked in. I had to walk up to the third floor twice because the elevator was out of service and shower looked as if it hadn’t been cleaned. Aside from that, the hotel is very nice.
corwin
corwin (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 13 日
Hotel was ok. I booked and paid for the breakfast through the site but no one explained where to get it. Sat down at the restaurant where the server couldn't understand when i was asking if that was the"included breakfast." Turned out it wasn't so i ended up paying for my breakfast and the front desk made no attempt to refund or even apologize for the confusion. Plus the elevator was not working when we left, so we had to carry all our luggage down multiple flights of stairs. While not terrible for us, it would have been pretty difficult for older or mobility impaired guests.
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 10 日
Mixed review
The staff was very friendly and welcoming. The location was good, the hotel was nice and very clean. The room I was in 410 was horrible and honestly may never stay here for a second time because of it. Again, it was nice and clean the door was jammed so bad, I had to jam my entire body against it to open or close it. The room was incredibly humid- I put the ac starting at 71 then eventually lowered to 68 and had to sleep on top of the covers and still was sticking to the bed. Tossed and turned all night. It’s on me for not saying anything I realize, it was finally almost 2am when I couldn’t take it but didn’t want to walk to the lobby to complain and move rooms at that time in the middle of the night prior to a work meeting.
Stephanie
Stephanie (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
More than a 5 star
Read my review on Google. This hotel was everything..Bluetooth bathroom mirror, key card controls the lights, comfy beds..super clean, deco is very upscale stylish and shower handle in the back for convenience