Probably the most comfortable hotel bed ever!! The hotel is a little tired and could do with a refresh but overall the friendly staff, good gym and food make up for it.
Angus
Angus (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
NIce hotel and comfortable room condition
Excellent service! Nice and clean hotel. Breakfast was really luxuary, exemple omelette and pancakes, plus included coffee, bread, juice from buffet. The hotel had a very friendly and helpful staffs, Mr. Kulbir & Mr. Ram. Thanks guys!
SHOL
SHOL (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
KYUNG SIK
KYUNG SIK (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
ROHIT
ROHIT (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月2日
Manpreet
Manpreet (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Atsushi
Atsushi (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月27日
WORST HOTEL AWARD DELHI NCR goes to Weston Gurgaon
The hotel is the worst hotel in gurugram. Maybe there were harsher words I could use. Let me list the issues we faced:
1. At night either the hotel staff / guest above our room started moving tables / chairs around and produced squeaking noises for the whole night. After severally complaining again and again at front desk, no body did anything. They continued to lie it was not there anymore or will stop.
At the end after 3 hours of painful noises, and no help from hotel staff, we requested the hotel to move our room, but again they continue to do nothing. Staff at night has no training for customer service whatsoever. At the end at 2am in morning we had to take all our belongings and camp at the reception for the people to understand the frustration it had caused us. This is the worst hotel ever.
2. At the morning breakfast, for both days they continue to tell us tell us they have no tables and offered us to go to another restaurant where they was little selection of food and no service whatsoever. The food was absolutely tasteless and cold and nobody trained was present. The staff was chit chatting at the corner the whole time and we had to ring a siren to get anyone’s attention. It was a gruesome experience.
3. The hotel room was unclean, hair everywhere in the bathroom and the room. They didn’t even bother to vacuum to clean the sheets properly. It seems either they are too overwhelmed or don’t care.
HIGHLY RECOMMEND TO STAY AWAY FROM THIS HOTEL.
Oasis of peace and cozy comfort in the middle of chaotic traffic and dust.
Baktha
Baktha (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月4日
The staff was so attentive and kind! Everything was extremely clean and well taken care of. They even sent up complimentary treats to my room! I really felt like the staff cared how my experience was!
Luna
Luna (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月3日
MIN SEOK
MIN SEOK (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月29日
Brian
Brian (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月29日
Everything is clean and beautiful, staff is great, food selection and taste is wonderful!
Luna
Luna (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月29日
Mariyam
Mariyam (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
The property was great.
I was surprised that I did not earn Marriott points for my stay at the Westin.