The room and building was good however the website states parking.
Minus 1 star: There's only 5 spaces for the entire hotel so had to park down the street which was an additional cost.
Minus 1 star: Hotel tried to overcharge the booking and only changed when I insisted, showing proof of the booked price.
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 24 日
Grahame
Grahame (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 21 日
Could not get into the building on arrival, left outside in freezing cold. No one at reception. Eventually gained entry then shown small print to say £10 per night parking.
No heating in breakfast room, serving staff working in heavy coat.
Had to ask 4 times for clean towels for the room.
Hotel is in a decent location for tower and town centre but will never stay there again.
Andrew
Andrew (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 17 日
A very clean room and a parking space supplied. Perfectly situated a 5 minute walk to the promenade
Keith
Keith (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 16 日
Arrived and staff didn't have record of my stay despite booking on Hotel.com so spent around 15 minutes faffing which cut in to the time getting ready for an event we were there for.
No shampoo and soap in dispenser in shower.
Room was clean but not insulated so had a combination of dance music and Frasier blaring from the rooms of neighbouring guests still going at 4am.
Not much of a presence at Reception.
Not very good for over £70 which doesn't include a breakfast. Need to get the basics right.
MR J
MR J (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 5 日
Lovelly place nice and clean and warm
Peter
Peter (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 30 日
Hotel was beautifully clean with plenty of comforts such as bottled water, tea, biscuits and toiletries. Staff were all welcoming and friendly, and the breakfast was lovely.
Caren
Caren (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 29 日
Yes
Gordon
Gordon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 27 日
Nice clean hotel, ideally situated.
Willie
Willie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 11 日
Room cold but modern, jobs had nit quite been finished off properly. The next rooms telly is on the wall where your bed is, so heard nearly every word of their telly, until 1.30 am . Breakfast there was only us in the dinning room, had to wait for it to prepared no milk for cereal and no juice. I asked for scrambled eggs and got warm bread and an omelette cut up, i can not tolerate any fried foods. It was a bit overpriced for what we got
Louise
Louise (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 29 日
Don’t drive
Victoria
Victoria (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 27 日
Messaged before the trip as needed parking but arrived to find no spaces available and have to pay £30 for 12 hours parking. Reception didn’t seem to care.
Asked for VAT invoice, was just given card receipt. Key didn’t work so walked all the way back down to reception, no staff anywhere to be found. When staff finally arrived, they replaced the key but I was then late for the event that was the sole purpose of my visit.
Room was small but manageable. No full length mirror, lots of dark hairs in the bathroom around shower seal. Kettle had approx 2 cups of stagnant water it in. Walls very thin. Could hear all activities in neighbouring rooms. Was awoken by someone else’s phone alarm. No staff anywhere to be seen at check out.