the hotel is fantastic, service level high, one thing that could be a little bit better is if employees spoke better English, their Russian and Turkish is solid, but when it comes to communicating in English, it falls of. otherwise, the hotel is very clean, lots of things to do. also i would suggest that they provide higher quality alcohol (eg. more variety in terms of wine). one employee was better than the rest, assistant manager Birol, i want to make sure that he gets credit he deserves, really goes out of his way to make sure you are having a wonderful time.