Easy for us to get around in New Castle. Ladies at the front desk are efficient.
真實旅客
6/10
No hot tub. False advertisement.
真實旅客
1 晚友伴旅程
8/10
Donnie
2 晚家庭旅程
10/10
Tyanna
3 晚行程
2/10
William
1 晚行程
8/10
👍
Petros
1 晚行程
10/10
Staff were helpful and knowledgeable. Location is great, right in the heart of shopping mall and dining.
Marshall
1 晚家庭旅程
10/10
Staff was v friendly - v engaging and cannot recommend them enough.
JW
5 晚家庭旅程
10/10
James E.
1 晚行程
10/10
Stay was nice, room was clean. Mattress I could feel the springs. Pillows were annoying. Staff was nice. Breakfast was good but wanted just plain scrambled eggs and they only have frittata...not good for sensitive stomach people. Options were limited for people with food sensitivity. Potatoes were cold and the sausage was too but it was cooked. Business suite was nice other than the toner was low so all my prints were smudgy. 3am screaming in the hallway jerked us all awake. Pool was nice. Coffee bar was nice too!! Not the worst place we ever stayed but there's been ones who scored higher in our days. Best hotel after the Covid era.
Ashley
1 晚商務旅程
6/10
The temperature in my room was too hot and it made it hard to sleep.
Kathleen
1 晚行程
10/10
Convenient, quiet nice staff
John
3 晚行程
10/10
Michael
2 晚家庭旅程
10/10
Stay was wonderful; excellent coffee service, breakfast delicious and plentiful on selections. Room very comfortable and quiet; bedding incredible, especially pillows!
Karen
3 晚家庭旅程
10/10
Great place - convenient to every thing and great staff -
Jean
1 晚家庭旅程
10/10
Alec
3 晚行程
10/10
The hotel is clean and my room was very comfortable. Not a fancy hotel but very nice. I slept so well in my bed. The staff is wonderful and very helpful! The breakfast was delicious and had a nice variety of foods to eat. I received text messages during my stay from staff checking in on me to make sure I was comfortable and not in need of anything. This is a dog friendly hotel and we were able to take our beloved fur baby with us on our trip because Hampton Inn accomodates dogs! I was very pleased with my stay and always look for Hampton Inn and Suites whenever I travel! I recommend this hotel as well as the company who really seems to care about customer service and their patrons!
Irene V
3 晚家庭旅程
10/10
真實旅客
1 晚家庭旅程
10/10
Always nice to stay here
James
2 晚家庭旅程
10/10
Karen
1 晚行程
10/10
Check in staff person was polite and friendly. We were traveling from out of state and arrived 15 minutes early and she was able to find us a different room so we could check in rather than waiting around. Room was clean and quiet. Continental breakfast was nice and common areas were clean and well kept
Melissa
1 晚家庭旅程
10/10
Jarvis
2 晚行程
10/10
Squeaky clean room, excellent breakfast room staff, Maria is amazing
Dennis
2 晚商務旅程
8/10
Convenient, but needs an upgrade.
Anita
3 晚家庭旅程
6/10
They put me in a room for handicap people which was wierd cause i'm not. The room thermostat I couldn't set below 68 degrees so the room was still on the warmer side. The shower had no hot water only barely luke warm so that was bad. The breakfast was good and the staff at breakfast were nice. For a Hampton inn I was not impressed though for the price it cost.