Avoid this hotel like the plague. Manager Hanil Patel committed to reimbursing for the night due to horrible experience - a month later has not happened. Toilet did not work (told by front desk to use the bathroom in the lobby - that was the solution), moldy unfinished sheetrock by shower, phone did not work to call front desk, plugs did not work to charge phone, elevator had spilled coffee all over floor for about 12 hours (nobody cares), breakfast was a mess (not a single clean table - all the food was out). Horrible experience. Avoid.
JOHN
JOHN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Clean & comfortable
Room was clean & comfortable. A/C cold, shower hot my only concern would be the pillows…. One bed had a regular pillow and two very small pillows. The other bed only had three very small pillows. We had to ask the front desk for more, which they gave no problem…. Just seemed odd
Tracy
Tracy (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月31日
DO NOT BOOK THIS HOLE!
It SUCKED! If you're looking for a good night's rest you're after after a long drive, this is NOT the hotel you should pick! We were on our way from Miami, headed back home to Toronto and made the mistake of booking this hotel. Everything that can go wrong with a hotel DID go wrong with this one.
Ironing board was there not the iron was missing. One of the 2 queen beds had a sicken 10x10" are in it. Sitting on the bed, I could hear the springs. The bathroom had zero toiletries and I went back down to the front desk to pick up Tony bottles of shampoo, conditioner and a small face bar to shower with. Ice maker, coffee machine, vending machine in the lobby, all had signs of "not working, sorry for the inconvenience". The orange juice dispenser option on the juice machine dispensed water. The only thing the breakfast had going for it was the bread and bagels. Book this hotel if you want to spoil the rest of your trip.
Robin
Robin (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月30日
Took an extended period of time just to check in. They raised the price that was agreed upon on the website. Told the front desk I do not want to stay her and not charge me. They agreed and yet still charged me. Would not refund my charge. Horrible experience.
Jason
Jason (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月28日
David
David (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月27日
Frederic
Frederic (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Nick
Nick (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Keith
Keith (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月23日
William
William (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Leonard
Leonard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月12日
Paula
Paula (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Lori
Lori (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月30日
Wasn't happy with fact that they changed the temperature adjustment from the wall unit, to an actual thermostat. Without infoming travelers of the change.
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
jay
jay (3 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月24日
Mold on the walls in our room
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年11月23日
JEFF
JEFF (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月15日
Samantha
Samantha (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Jeremy
Jeremy (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
Jess
Jess (7 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月3日
Deanna
Deanna (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月27日
Booking was changed from what we expected with no notification, even with no line check-in took twenty minutes, beds were awful, air conditioning unit in the room was so noisy that none of us slept well, breakfast buffet quality was poor.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Nice staff but the cleaning service is questionable
Ruby
Ruby (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月26日
I loved my stay at this hotel.. the staff was very professional and friendly. And I loved the area it was in. I would recommend this hotel to friends and family.