The hallway carpet on the 4th floor looked as if it had not been vacuumed in days. We were given a handicap accessible room (with hard floors and no bathroom countertops) when we were not handicapped and did not order one, there was no complimentary breakfast like most places offer, and I would have been charged $3.00 for a generic brand bottle of water if I had opened it in my room. Very disappointed!
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月8日
Horrible Room
So the rooms shown on their website are completely different than the actual room. Our room had zero carpet, no room decoration, no ambiance. The ONLY thing that was good was the bed. Will never stay here again.
CHRIS
CHRIS (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月4日
Irma
Irma (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月8日
Priscilla
Priscilla (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Wayne
Wayne (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月28日
Selinda
Selinda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月28日
La señora del check in y el chico asiático ambos del turno de la noche muy mal genio. Groseros y antipáticos. De ella entiendo que esté delicada de salud y por esa razón no quise reclamar, pero el tono y la manera de hablar es despota, no necesitas decir malas palabras para ser grosero. En cambio la chica del restaurante increíble
Károl
Károl (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月18日
Kim
Kim (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Shaunn
Shaunn (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Xavier
Xavier (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月3日
Kim
Kim (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月31日
I liked the cookie.
1. Shower area unclean.
2. Bedding dirty
Alan
Alan (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月30日
Review
This was an overnight stay for an awards banquet. Room was nice.
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月29日
Ronald
Ronald (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
Jennifer
Jennifer (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月28日
Shaunn
Shaunn (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月27日
No where did it say on the Hilton app or on Expedia that the hotel was undergoing renovations. Lots of noise and workers in and out. Would have been nice to know during booking process.
Rich
Rich (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月26日
The room was clean and great for the weekend trip that we needed visiting family. But they FALSE ADVERTISE their supposed “free” breakfast. They tried telling us that it was only a credit for two people when we had booked a room for FOUR people. How does that make sense. The staff also thought it was ridiculous. They said that they are sorry but that’s what they did for COVID. If you are coming hoping to get a fairly priced room and breakfast I would go somewhere else there’s better options.
Oh and get this if you go over your credit they will charge you more what a scam. At least just be truthful about what you advertise.
Stephanie
Stephanie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月24日
Anthony
Anthony (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月24日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年8月23日
Thomas M
Thomas M (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月20日
Good
Wendy
Wendy (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
The hotel staff were kind and personable. They were constantly working hard to make our stay enjoyable. It was clean, the pool was beautiful the food was amazing. It was like being home away from home. The best kept secret and our permanent favorite hotel.
Jody
Jody (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
The staff was excellent!!
Ryan
Ryan (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
Loved it
Everything went perfectly well. Definitely will stay here again.