Had to pay to have car remain at hotel for a week even though we paid for a room for Friday 11/1 and Sat 11/9
Jeffrey
Jeffrey (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月1日
Unorganized operations.
I stayed for 5 nights and my room was not cleaned once. I asked at check in for every other day cleaning and was told I could only get cleaning on the 3rd day. Even still, my room was not cleaned during my 5 night stay. Shuttle service is also unorganized. I needed the shuttle every morning at the same time but had to ask every night beforehand for the shuttle the next morning. I have never been at a hotel whose operations were so unorganized that they can't keep track of customer requests more than 1 day in advance for a long stay.
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Love it
Awesome and clean staff is amazing. Will definitely stay again
Tiffany
Tiffany (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Great stay
The online pictures do not do these rooms justice. The property is beautiful, clean and definitely worth every penny. The beds are clean and comfortable and the free breakfast has plenty of selections even for people on dietary restrictions. This is our new go to hotel in the raleigh area!!
Ebonee
Ebonee (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月15日
Fine, but pillows are terrible.
It was fine. Good airport hotel. My only complaint is that the sheets were low thread count and therefore itchy, and the pillows. Ugh. I don't know why hotels insist on only having those awful down pillows that are just flat and floppy and you have to bunch them to get any volume, which makes them hard as a rock, so your ear falls asleep before you do. Seriously, who likes those things?
KATHRYN
KATHRYN (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月29日
Was amazing only problem was the hot tub wasn’t up and running and that is the only reason I booked the stay so I was very bummed need to let people know on the website that it’s not running
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
We stayed one week while waiting for our apartment to get ready.
Louise was one of the breakfast hosts she was so friendly, talking to guests, always helpful.
She and one of the men working in the kitchen were so pleasant and friendly. The food was excellent and the housekeeping went above and beyond to meet all our expectations.
I’m truly thankful for the staff here.
I recommend this facility to anyone that values cleanliness, fresh warm breakfast and pleasant personalities.
Elangovan
Elangovan (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Bobby
Bobby (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月24日
Stay
The air conditioner smelled like mildew. Housekeeping DID NOT change the linen on the 3rd day as stated, did not empty garbage, nor replace towels unless I specifically asked. The hallway reeked of animal urine, and doors were slammed all hours of the night.
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Worth the stay
Great place, well maintained, large room
David
David (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
We have stayed here previously. The hotel is well managed from the front desk to the cleanliness of the rooms. It is a great option when coming in on late flights to RDU or early morning flights.
Deborah
Deborah (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月21日
OK….
Overall…. Really nice hotel
Hot tub was not working
The sleeper sofa mattress was terrible. The manager looked into a replacement but not in time for us
Richard
Richard (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月17日
Great hotel. I have zero complaints. In fact i will make this my main hotel when i go to North Carolina.
David
David (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月10日
The hot tub didn’t work but other then that the stay was nice
Zybriona
Zybriona (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月9日
Hot tub was broken
Crystal
Crystal (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
kimberly
kimberly (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月6日
Long hike to the nearest eatery. A/C in the room was very noisy.
Hunter
Hunter (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月1日
Excellent manager.
The manager helped solve a problem rapidly and professionally. We enjoyed everything about this hotel.
Claire
Claire (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月31日
Parfais seulement la piscine étais fermé temporairement quand Nous sommes arriver personnel super gentil déjeuner très bon
Genevieve
Genevieve (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月29日
Warm welcoming and very nice enjoyable room will recommend to others
Shaneka
Shaneka (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月29日
Aweaome stay
Everything was amazing and Cindy at the front desk was phenomenal