The room was clean and comfortable. The night staff were not friendly or accomodating. The staff refused to provide me full size towels and instead eventually after asking multiple times provided me with small hand towels. If you are planning a stay at this hotel you will get a decent hotel room but no quality customer service, be advised. I would not go back to this hotel in the future because of the experience. I suggest the Holiday Inn Riverfront and Hampton Inn and Suites Downtown for quality customer service.
Amy
Amy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 24 日
Stephen
Stephen (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 15 日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 9 日
clean
shawn
shawn (1 晚行程)
Orbitz 真實旅客評價
8/10 很好
2025 年 1 月 9 日
The room was clean and of good size but the bed my wife and I slept in was very poor. My wife and I had to sleep on the outer edge to keep from getting into the center which was completely broken. It was like sleeping in a cup.
Malcolm
Malcolm (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 6 日
Ashleigh
Ashleigh (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 1 日
Great place to get away with the kids, so they can swim
Monica
Monica (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 30 日
Helen
Helen (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 23 日
Great stay!
Very clean and staff courteous
Jo Ann
Jo Ann (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 23 日
Shane
Shane (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 4 日
Wendy
Wendy (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 3 日
Young lady in the cafe was very unfriendly!! Did not acknowledge me or other black guest when we went to get breakfast yet was very friendly and chatty with the white couple that arrived not long after! Only spoke when we spoke to her and had a blank unfriendly face!! On the way back through to the room I had to acknowledge the receptionist to even get a hello!! No one ever said hello how is your stay? Is everything okay with your room? A simple wave would have been better than nothing!! Although the Gardner was very sweet and held a great conversation I wouldn’t recommend to anyone of color!!
Dea
Dea (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 2 日
Mark
Mark (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 29 日
Gregory
Gregory (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 27 日
Brandie
Brandie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 25 日
Bryce
Bryce (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 22 日
Updating the pool area would make this an even better place to stay. Staff was friendly, enjoyed the fire pit and lounge area.