The room was not clean, the matress was unconfotable to sleep in. The room cleaning wasn't done properly. It was hard to sleep at night because of the sorrounding noises from outside!!! No one spoke any english, making it hard to communicate with the staff.
The staff TOTALLY made this stay GREAT! The front desk was ALWAYS helpful, they translated taxi directions and wrote them for us, then suggested places to visit and they even ordered food for us! The restaurant staff was GREAT also! They tried to always serve us what we ordered, even if we had no idea how to communicate it. The location on the river is central to shopping and transporation anywhere in the city