2/10 欠佳
2025 年 7 月 22 日
Disgusting hotel and customer service
If I could give zero stars I would. There is no elevator or parking. Took me over an hour to find a spot on the street. To be fair this was my fault for not reading that in the description. Buyer be wear. After dragging my families luggage up the stairs and getting into the unit. It was filthy dirty!!! The walls had black finger prints all over the doors especially where the door knobs were and the sofa was stained, the freezer was frosted and there were flies. I reached out to Archway who assured me that the unit and sofa were professionally cleaned and nothing a little coat or paint would fix. Throw the sofa out and wash the walls and get an exterminator. I did not receive a refund or any compensation and would not recommend archway or hotels.com.
Donald
Donald (2 晚家庭旅程)
Hotels.com 真實旅客評價