Hotel feels tired particularly some of the bedrooms and the gym. The WiFi was very poor and the check in staff were unbelievably slow…they created queues from nothing….the a/c was malfunctioning such that the bedroom was freezing no matter what temperature you set the a/c to!
John
John (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Jose
Jose (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月16日
CEO
Dated hotel. Spa and gym not updated in recent years
Karl
Karl (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月8日
Luxurious hotel with friendly staff and great service
Mohammed
Mohammed (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月28日
Súper !
Nabil
Nabil (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023年7月4日
I stayed there when it was the rosewood it is no more five star hotel very clear the standard of hotel went down . Rooms are fantastic but service food every etc went down .
Value for money also it is basically a nice hotel with no management
Faisal
Faisal (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年7月2日
Glad i choose them
overall it's was fabulous ,they were generous enough to fulfill my request:).
NUHA
NUHA (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年3月12日
They need to enhance the concierge services
Ahmad
Ahmad (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2022年7月3日
MASHAEL
MASHAEL (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2022年2月27日
سوء موظفين الاستقبال وعدم معرفتهم بالشغل
Essam
Essam (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年1月10日
Perfect getaway
The renovations in this room is simply top notch. The new management has made this a real 5 star hotel.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2021年12月2日
Staying was perfect and the staff was friendly.
khaled
khaled (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2021年11月30日
Ziyad
Ziyad (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年9月14日
AHMAD
AHMAD (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年9月10日
Nikhil
Nikhil (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2021年8月27日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2021年7月20日
Very nice
真實旅客
2 晚商務旅程
Expedia 真實旅客評價
6/10 不錯
2021年6月25日
The property is in an excellent location and the furnishings were nice. When we moved a chair, however, we found a pile of pretzel bits beneath it indicating only surface cleaning between guests. This improved after I complained. The internet was frequently interrupted and not secure (Google Chrome didn't even want to go there as the security was outdated). Room service menu is limited and expensive (and the food is generally over-seasoned and over-cooked). The restaurants in the building are also expensive with average food. During busy times it is impossible to get the front desk or housekeeping to answer the phone (all buttons for service on the phone are usually answered by a lady with barely adequate English who relays the messages rather than by the people in the department you are attempting to call). We had to walk a long distance through the middle of an Italian restaurant to reach the elevator to our suite. The noise from the same restaurant can be quite loud after 10 p.m. and can be heard inside the suite. It was an okay hotel for a few days, but I would not call it a five-star hotel.
真實旅客
10 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2021年2月4日
Great Experience
Faisal
Faisal (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2020年12月8日
Not easy to reached... bad location because of that ... costed me 250 SAR ... as the reception says it’s not his fault neither I
But unfortunately that makes me pay 250 sar for late check out .
That means it’s not perfect Choice next time
Khaledalmulhim
Khaledalmulhim (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2020年11月14日
Ahmed
Ahmed (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年11月8日
Nice stay.. poor service
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2020年9月26日
I had higher expectations, for me it’s important to have a working fridge and they took time to fix it, and impotent to have the spray for toilet and needed to install it,
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
2/10 欠佳
2020年3月4日
真實旅客
2 晚行程
Expedia 真實旅客評價
4/10 一般
2020年2月24日
terrible stay
was terrible they have renovation in the bulding and should not accept reservations or at list to inform the customer. my reservation was for two night and i stay for one night only due to non comfortable stay and they refuse to cancel one night as my reservation was non refundable