They keep chargeable-if-you-use items inside the room which I have not seen anywhere else in the world. There are bottles of water, beverages kept in the refrigerator in the room, packets of potato chips : all which they said will be payable if used. It was a strange thing to notice. They should not keep it in the room unless it has been ordered or asked for. So when I went to check-out, they made me wait till one of the managers went to the room and checked if any of the items have been used or not. Then again they said they are missing one of the cloth towels in the bathroom. So we had to go back and check again and see if it was fallen anywhere, but couldn't find it anywhere. Finally we told they can check our bags if they want if they suspect we were stealing it. Then after some arguments, the manager told he will handle it. It was extremely impolite and were accusing us of stealing.
Nabeel
Nabeel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022年3月31日
Hotel was in good shape, fairly well maintained. centrally located, walking distance to the town.
Alexander
Alexander (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2022年1月5日
Beautiful room with new interiors.
vijay
vijay (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2019年5月12日
It is great experience
Jaya
Jaya (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2018年6月13日
Good Hotel.....with a catch
Hotel is good, located at stones throw away from Munnar city centre. However, the hotel comes across as one that has not been renovated for atleast 15 years. Rooms lack white light, adequate charging points, room heating options. Getting adequate hot water even in stipulated time was an issue. The furniture in the room has a feel of antiquity to it.
All in all ....3 stars.
pratik
pratik (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2018年5月3日
right at the centre of the town
A beautiful courtyard in front with colourful flower beds, the restaurant which we have frequented earlier is average, cleanliness is good. The rooms are small and cramped, but clean. The mini fridge was adequately loaded. The housekeeping staff were very cordial and helped us with the extra beds as soon as we reached the room. Had a pleasant sleep at night with the cool weather - the room appeared to be dusty as the kids started sneezing and having stuffy nose in the morning when they woke up.
Rates are too high for the average facilities they are providing. And the place appears to be falling apart - though it had a good name in the past. Good maintenance and upkeep of the rooms is highly essential if they have to keep it running - many of my friends suggested against taking rooms here. So reputation is already low and they appear to be struggling.
真實旅客
1 晚行程
Expedia 真實旅客評價
2/10 欠佳
2017年12月28日
Bad experience
Hotel has deducted charge of rs 7164.00 two times from my card.when I said return my rd 7164.00 they said it does not come in my account.i have shown them my bank statement .they are silent....Never go that hotel...
ruby
ruby (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2017年11月21日
Not as described on the website
Room choices advertised on the website stated deluxe TWIN rooms. The only twin rooms are standard, no views. There was no bar in the hotel as advertised. It’s been closed for ‘ several months’ due to local laws. Staff were very friendly and helpful
Michael
Michael (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2017年10月1日
Munnar trip
hotel location is good.
food is good
hotel seems little old construction hence avg rating 4/5.
真實旅客
2 晚行程
Expedia 真實旅客評價
6/10 不錯
2017年2月8日
Located in city center.
Advantages : staff,cleanes.
Disadvantage : food taste not to standard.as specifically south indian food.cost of food is very high. Room service not in 24 hrs.area like munnar should have 24 hr hot water.but not available need improve this area.
paramasivan
Expedia 真實旅客評價
8/10 很好
2016年12月18日
Good Stay at Munnar
This was a good stay, and it is at a very good location for Munnar. If you want to visit the tourist places of Munnar, this would be a good location.
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2016年1月8日
Nice hotel, nice service
Nice hotel to visit the area, nice food, very friendly staff at the front desk. Totally recomendable
CARLOS DAVID
Hotels.com 真實旅客評價
6/10 不錯
2015年12月9日
A rather rustic experience
The basic essentiels are available, but there is no hot water 24/7 unless the sun shines. There is a tiny backup water heater, quite insufficient, that can heat a trickle of hot water into a bucket. In the local setting this place can probably pass as a mid-range hotel. Otherwise not. The room is pretty damp and smells of mold. Staff is quite helpful and there is a small restaurant on site. International TV channels are available.
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2015年11月16日
Good Stay
Excellent experience
Muralidhar
Hotels.com 真實旅客評價
8/10 很好
2015年5月6日
Good to Stay
Good to stay but bit costly, Good Breakfast..
Yuvaraj
Hotels.com 真實旅客評價
6/10 不錯
2014年1月6日
if your stuck in Munnar
Well this was a rather tragic hotel in a pretty tragic town,the hotel was way overpriced,certainly in comparison to others we stayed at.