Stayed in the same apartment earlier this year and the oven they advertise is still missing/broken, there are still plugs missing to the kitchen sink and bath (luckily the shower is OK).
Staff in reception are welcoming
Nigel
Nigel (4 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 21 日
Not great!
Upon arrival we were given a completely different apartment to the one we had booked and the staff were less than helpful.
Although on the surface the property looked clean as we started to unpack we noticed it was not at all clean, stained duvets, mould in fridge etc
The beds are so narrow that you didn't dare move, and no control over other guests - those above us were partying until 4am!
Juliet
Juliet (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Helen
Helen (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 15 日
No soap,shampoo in the toilet. Cleaning product was not sufficient for kitchen.Customer services was poor. Tough to find them. Front desk was always empty. Sofa bed was horrible. Other bed was ok.
Sutapa
Sutapa (6 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 12 日
Lars
Lars (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 24 日
Poor service
Harjinder S
Harjinder S (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 23 日
This property was decent. You can tell its been occupied regularly but it was well maintained.
My only issue was the lack of communication prior to us staying and even upon arrival.
We waited outside for a while before someone opened the door. The property wasn't cleaned before we got there and so we had to wait quite sometime for the cleaner to clean it.
I do believe a deposit fee should have been highlighted in the description before anything as i was under the impression that my hotel fee was all i was paying until a few days before I got told otherwise.
Other than that, we enjoyed our stay.
Steffan
Steffan (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 7 月 16 日
This property is good and decently furnished.
Ashok
Ashok (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 7 月 11 日
The apartment was clean and tidy but smaller than advertised. Check in was a nightmare but the location of the apartment is very good
mofoluwake
mofoluwake (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Amazing service - easy to communicate and commute - very nice area , good food too
Ali
Ali (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Was a very pleasant stay. Just would recommend making the locks on the main door more secure.
真實旅客
3 晚行程
Hotels.com 真實旅 客評價
10/10 完美
2025 年 1 月 4 日
Good and clean to stay with family.
Sandya
Sandya (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 29 日
Good Location for Shopping and Activities
The Apartment is very modern and spacious, but due to no proper reception I had to wait about 30mins for someone to meet me and check me in, and the same happened when checking out. Also due to being close to high street had to deal with buses going past all day and night.
Abigail
Abigail (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 11 月 9 日
2-star - for those on a budget
Positives- short walk from metro. 10mins. Close to restaurants and shops. Bathroom was decent with amenities.
Negatives - No signage, easily missed if you arrive at night. Just a single small door. Nothing says ilford towers. No signage inside the place either. Need to call a number. Entrance passage and elevator had a consistent garbage smell.
Rodent present in our apartment. On the 3rd floor. So that was not great at all. Beds very uncomfy. Aircon in room not working.
Some staff friendly. Others not so much.
If you are on a budget and don’t mind simple lodgings then it could be ok.
Mukhtar
Mukhtar (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 27 日
My stay
The stay was good, checked in very late but called the number in the email and was helped with the checking in process. The apartment had everything we needed and was tidy.