The Embassy Suites at the San Antonio Riverwalk has - just like that - become my favorite hotel in San Antonio! The suite where we stayed was very spacious, and the check-in staff moved us up to a top floor in honor of our very special occasion. I also took a walk outside the property and was instantly greeted with of the finest restaurants in the city --and all of this was mere steps away from the historic Majestic Theatre... Didn't know that so much concentrated quality was so close by. I'm going to plan to return!
Jeffrey
Jeffrey (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月12日
ronda
ronda (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Claudia
Claudia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
One to Five -- Five
Absolutely one of the best hotel stays in quite some time in and out of the country. The staff at the Embassy Suites San Antonio Riverwalk - Downtown were amazing from start to finish including their amazing breakfast. The manager O'Bryan was fantastic what a PRO-fessional! He actually rerouted us out of a room with construction nearby to an awesome substitute room in which we were happy. Everything was on point beautiful modernized rooms, great quality beds and high luxury pillows. Modern bathrooms and a modern glass mini fridge. This location is perfect and was easy to find after walking for hours walking and dining near the Riverwalk. After this stay entire family give it 5 stars which has never happened in or out of country. We are Embassy and Hilton fans!!
Bryant
Bryant (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Juan
Juan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Christmas Getaway
We love Embassy Suites. This locations off the San Antonio riverwalk was very convenient. The room was very nice, the breakfast was great and the front staff were very helpful and accommodating. Like other reviews stated…the valet parking is pricy at $50 a night but the lot across the street was a little more affordable as you could pay over a period of several days. You also don’t have to wait in a long line up as you wait on your vehicle to be brought to you. You just walk across the street and go. It is well lit up also. You can walk to places like the Alamo and the Trollies. We will definitely use them again.
Lindsey D
Lindsey D (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Great for families but onsite parking would help.
Overall a good experience for me and my family and its probably the best priced hotel in the area. My only negative would be that only valet parking is available, otherwise you can pay for public parking a few streets away.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Ruben
Ruben (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Amazing
It’s amazing, so comfortable and relaxing and a walking distance to everything. Will stay here again.
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Cynthia
Cynthia (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
Technology
The stay over all was great but, we did get a clean face towel that had a brown stain on it so i didn't ues it.
Also, the weather was not so good and we were prepared for the 3 kids to be indoors just in case.
However, the 3, 6 and 11 grandkids were not happy we had to pay for Wi-Fi.
They started playing hide and go seek and that was not good.
The middle grandchild got stuck in the drawer and we had to call facilities who showed up right away.
Needless to say we left right after that.
Hopefully they add Wi-Fi Technology soon.
Thank you,
Maria
Maria (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月6日
Bad experience
When we got there they checked us into a room that did not have a view when I paid for one with a view. They changed us to a room that had a river view we left our lounge there and went out right away. When we went back we realized that the room was not clean. There were stains on the carpets, it did not smell clean overall a bad room. We asked them if they did daily housekeeping they said yes but only the day then for the next two days they didnt go. When we called the second day when they didnt go they said that there was a note that we did not want housekeeping when that was not all true. That was off putting because we asked for the opposite. The attitue of some staff was as if they were doing you a favor. In general the hotel did not smell clean at all it actually had a bad smell. The door from the side did not work with the key card. The elevators kept going out of service. There was one that did not work at all the other were really slow. We kept having to wait at least 10 minutes to go on it. All four of them stopped working in the morning when most of the hotel guests were in the first floor eating breakfast. It became a nightmare.
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Dmitriy
Dmitriy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Anniversary
We had our 1 year anniversary here to check out the Christmas lights. The staff was helpful on all things, they have complimentary breakfast,drinks and snacks. The restaurant there is delicious, cool bartender. Easy access to river walk, we will be back for sure
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Myrna
Myrna (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Average hotel
The hotel is old and it has a smell. The sofa was dirty and the furniture was old. The elevators weren’t working as well. People were waiting for a long time for them to work and get on. On the plus side, employees are very nice and helpful.