This Resort had really nice service, and was very clean
Fa Min
Fa Min (5 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Naishka Marie
Naishka Marie (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 16 日
Horrible experience
I would not recommend booking your stay through this site or a similar one. Upon arrival, guests are given a wristband that indicates where the booking was made. For example, if you have a yellow band, you may be ignored or receive poor service. The rooms are in terrible condition—our room had water leaking from the top floor. If you plan to book, do so directly with the hotel or through someone who has a membership there. Consider this a fair warning. I wish I can add the videos
Jiveli
Jiveli (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 13 日
Grand Sirenis
First of all.
I was charged an additional $600 to modify the reservation because my 13-year-old son was classified as an adult. I find this excessive and unreasonable, especially given his age. This policy should be reconsidered to better reflect the realities of family travel.
The buffet food was good. However, the Brazilian and Italian restaurants were quite disappointing. The room was okay needs some repairs, and the bed was comfortable.
Despite some challenges, the employees were exceptionally friendly and made a sincere effort to deliver the best possible service.
Hector
Hector (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Orileidy
Orileidy (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 10 日
Victor
Victor (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Ruth Esther
Ruth Esther (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 7 日
La comida fría, las areas con insectos. Los cubiertos y copas sucias eso era todo el tiempo. Al momento del check in la persona que nos atendió para darnos las llaves nos cambio el cuarto el que ella quizo y no fue nada cortés. Las vacaciones fueron malas el lugar sucio en todos sus aspectos incluyendo piscinas. Los matress eran comodos pero estaban asquerosos. Eran contados las personas amables. En todo el lugar habia un holor desagradable como a tuberia imposible comer con esos olores el lugar esta maltratado. No me vuelvo a hospedar ahi.
Alexis
Alexis (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 6 日
Ana Cristina
Ana Cristina (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Fernando
Fernando (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Priscila
Priscila (8 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 30 日
Lo peor fue encontrar cucarachas en el cuarto, jamás nos había ocurrido eso.
Nomra Leonor
Nomra Leonor (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
El hotel es bueno, la oportunidad no limpian el zargaso y la playa no se puede disfrutar
Paola
Paola (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 21 日
Karylin
Karylin (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 15 日
Boa estadia
Tivemos um ótima estadia, local agradável, uma pena que a praia estava impropria devido algas . O Restaurante Japonês merece atenção, não é bom. De modo geral ok!
Adilson
Adilson (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Carlos
Carlos (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Exceptional, nuestra camarera Karla fue excelente
Juan
Juan (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
This was an excellent vacation.
It was an amazing stay. Everything from food, service, staff, pool, waterpark was excellent. I would definitely come back with my family.
Hongyan
Hongyan (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 17 日
Hotel muito bonito. Quartos são bons. Porém a comida dos restaurantes principais é péssimo e atendentes são mal educados e atendimento é péssimo.
Jadde
Jadde (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 17 日
Estrutura muito boa , funcionário em geral são grossos não fazem questão de te atender , comida do restaurante principal pessima, os temáticos são melhores porém requer reserva, tem vários restaurantes e opções!